Asset Planning Business Support

Are you organised, detail-oriented, and passionate about making a positive impact in property management? Torus is seeking a dedicated and proactive Asset Planning Business Support professional to join our Asset team in Warrington.

In this key role, you will play an integral part in ensuring the smooth, compliant, and efficient delivery of property management operations. You will provide professional support across various property management duties, assisting with building surveys, inspections, work scheduling, data management, and overall compliance. This is a fantastic opportunity to contribute to meaningful projects, support the maintenance and improvement of our assets, and be part of a team focused on excellence in service.

If you are motivated by working within a collaborative team environment and are ready to bring your skills to a purpose-driven organisation, we’d love to hear from you!

Responsibilities:

• Responsible for providing a full range of support services to a multi-disciplinary technical team, including, but not limited to, pre-planned, response repair, maintenance, empty properties, compliance, planning and investment activities.
• Ensure all work areas are successfully delivered within target and standard and that evidence and audit trails are maintained.
• Possess the technical expertise and knowledge to collect and update the asset management, housing and financial management systems.
• Monitor the progress of all assigned tasks and ensure a proactive approach is maintained to satisfy both internal and external customers’ requests for service ‘right first time’.
• Support the Asset team in developing processes and software in order to drive efficiencies.
• Contribute to the delivery of the operational plan and the development of an outstanding service that makes a positive contribution to the Torus vision in a manner that reflects the Torus values.
• Act as champion of change, innovation, continuous improvement, value for money and risk management.
• Take personal responsibility for your own personal and professional development.
• Be a positive influence in a team based on trust, mutual respect and integrity in which everyone takes individual accountability and responsibility whilst working together as a team.

Skills & Experience:

• Educated to GCSE (or equivalent) grade 4 or above in at least Mathematics and English or able to demonstrate an equivalent level of knowledge gained through extensive and relevant experience within an applicable work function.
• Level 3 qualification in Business Administration or equivalent.
• Experience of working in a business support function within a technical working environment.
• Evidence of and commitment to continual professional and personal development.
• Demonstrates a high level of skill in business support gained through extensive knowledge and relevant experience.
• A proven track record in delivering a business support service within a property maintenance environment.
• An understanding of health and safety legislation relevant to property maintenance and construction projects.
• Evidence of co-ordinating and demonstrating the importance of value for money in everyday operations.
• Demonstrate the ability to use Torus IT programmes and platforms including Microsoft Office and Microsoft Teams.

Interview Process:

Candidates will undergo in-person interviews, consisting of a competency-based interview.

Additional Information:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

• Right to work verification.
• Qualification certificate check.
• 2x Completed references.
• OH Health Questionnaire – Fit For Work.
• DBS check (if required for role).
• Completion of all new starter documentation including signed T&C’s.

Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.