Enable job alerts via email!

Assessor Scheduler

Prism Healthcare Ltd.

Wakefield

On-site

GBP 40,000 - 60,000

2 days ago

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

An established industry player in healthcare is seeking a dedicated Scheduling Coordinator to manage and optimize assessor appointments. This role involves working closely with healthcare professionals, analyzing productivity, and ensuring efficient scheduling to meet business targets. The ideal candidate will possess excellent communication skills, a keen eye for detail, and the ability to multitask effectively in a fast-paced environment. Join a dynamic team where your contributions will directly impact service delivery and client satisfaction. This is a fantastic opportunity for someone looking to make a difference in the healthcare sector while developing their career in a supportive environment.

Educated to at least GCSE level with 3 x A-C passes in Maths and English.
Previous scheduling experience and good geographical knowledge.

Manage scheduling for assessors to maximize productivity and minimize downtime.
Handle requests from healthcare professionals and ensure accurate data entry.

Data Entry Skills

Communication Skills

Problem Solving Skills

Multitasking

Customer Service Skills

GCSE Level Education

Microsoft Excel

Role Description:

Essential Duties including but not limited to:

Working to business revenue generation targets monitored daily, including number of jobs attended and assessor productivity.
Analysing and predicting time needed to complete tasks.
Daily management of your area of WIP – ensuring each job is followed up daily with notes added.
Handling visits request calls and e-mails from Occupational Therapists and other healthcare professionals.
Scheduling in day and future dated appointments for a team of assessors, achieving maximum productivity for each assessor by analysing skills, location and KPI for each job.
Analysing assessor downtime in a labour availability document to be discussed daily, weekly, monthly with assessor manager.
Highlighting any issues to the assessor manager to minimize downtime and maximize performance.
Accurate and consistent updating of system databases.

Education and Experience

Educated to at least GCSE level, with 3 x A-C passes, 2 of which are in Maths and English
Previous experience in a scheduling role
Good geographical knowledge

Personal Characteristics

Accurate data entry skills with keen eye to detail
Ability to quickly reprioritise and follow customer SLA requirements
Ability to follow timelines of call history quickly and extract the data required whilst recognising & understanding previous visit history
Excellent communication skills both written and verbal
Methodical approach to workload and ability to follow instructions
Ability to multitask and stay calm under pressure whilst targeting backlogs and work to lists
Team player who can work autonomously
Exceptional customer service and interpersonal skills
Problem solving skills with the ability to introduce preventative actions
Proactive, results orientated and driven
Competent in Microsoft Office Applications. (Specifically, EXCEL)
Flexible approach to work and working hours

Get your free, confidential resume review.

or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Assessor Scheduler

Prism Healthcare Ltd.

Wakefield

On-site

GBP 40,000 - 60,000

Job summary

Qualifications

Responsibilities

Skills