Assessment and Placement Support Assistant (7553)

Adult Learning; Norwich; On-site; GBP 24,000 - 26,000; Part time

Job description

Job Description

Assessment and Placement Support Assistant | 7553 | 1 x permanent contract 1 x temporary contract until February 2026 | 18.5 or 37 hours per week | £24,790 to £25,183 per annum pro rata | (Grade D) | Norwich

We Have Two Posts Available

1. 1 x full-time temporary contract until 24 February 2026
2. 1 x part-time permanent contract

We are seeking a dynamic and highly organized individual to join our busy Operational Support Team in the field of Special Education Needs and Disabilities (SEND).

If successful, you will play a crucial role in ensuring the smooth functioning of our SEND processes, providing essential administrative, operational support and excellent customer service to enable the effective delivery of services.

You will need to have an excellent eye for detail and be able to meet Key Performance Indicators (KPIs). You will be able to multi-task and meet deadlines. You will have an excellent telephone manner and be able to effectively use Word, Excel, and Outlook. You may also have worked on a database – this is not essential as full training on our own database will be given.

Knowledge of SEN would be beneficial; however, it is not essential. Experience of currently or previously working in an administrative role is essential.

You will be a team player and be able to mix with a wide variety of personalities within the team and the wider SEN service. You will be confident and enthusiastic. You must be able to work on your own when needed.

For an informal discussion about these posts, please contact Mandy Woods on 01603 222583 or [e-mail] or Vannessa Birchenall on 01603 222672 or [e-mail].

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria in your application for this post.

Please upload your CV and/or a supporting statement to explain how you meet the criteria in the person specification.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part-time, remote and hybrid working – dependent on your job role and business need.
• Financial benefits such as:
• ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

You can find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Closing date for redeployees: 31 March 2025

All other applicants closing date: 14 April 2025