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Area Trainer

Bupa

Staines-upon-Thames

On-site

GBP 32,000

Full time

11 days ago

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Job summary

An established industry player is seeking an Area Trainer to enhance the skills of its care home staff. This role involves delivering engaging training sessions, both in-person and virtually, to ensure staff are equipped to provide outstanding care. The ideal candidate will have a strong customer focus, excellent communication skills, and the ability to adapt training methods to various learning styles. Join a company that prioritizes employee well-being and offers a supportive environment, where your contributions will directly impact the quality of care provided to residents. If you thrive in a dynamic setting and are passionate about training and development, this opportunity is perfect for you.

Benefits

25 days holiday
Bupa health insurance
Enhanced pension plan
Life insurance
Onsite gyms or local discounts
Various online discounts

Qualifications

  • Strong customer focus with effective listening skills.
  • Comfortable delivering training in various settings, including healthcare.

Responsibilities

  • Deliver training and support staff in care homes.
  • Analyze learning reports and advise on training needs.

Skills

Effective listening skills
Customer focus
Training delivery (one-on-one and group)
Engaging training via Teams
Time management
Communication skills
Proactive approach

Tools

MS Office
Information systems for recording learning

Job description

Job Description:

Area Trainer for Bupa Care Homes

Location - West London - Covering Wembley, Southall & Uxbridge (Other areas may be required on an adhoc basis)

Full time 37.5 hours per week - Monday - Friday

£31,500 per annum + fantastic benefits and company car (You must have a Full Drivers license to apply for this role)

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Role Overview

This is training that makes all the difference. In Bupa Care Homes it is our privilege to care for people, treating each resident as if they were part of our own family. To do this, we need Trainers that support our employees and equip them with the tools they need to deliver the best possible service.

What you’ll do:

  • As an Area Trainer you will deliver a range of training, such as new starter inductions, mandatory training, technical and soft skills training
  • You will use a range of training methods to motivate and meet the needs of different learning styles both face to face and virtually
  • Provide one-to-one support, coaching, and assessment of staff within the home to facilitate successful completion of inductions and training requirements
  • You will analyse learning reports to identify and advise on training required
  • Own the relationship with a set number of Care Home Managers, holding formal monthly training meetings where you will be able to advise on all Learning and Development requirements that meet the Care Homes needs
  • Reporting to the Learning and Development Business Partner, you ensure all training information is logged correctly on the system and kept up to date

What you’ll bring:

  • You will be incredibly customer focused with effective listening skills
  • You will be comfortable delivering training one on one, in a group setting or virtually, ideally within a healthcare setting
  • It is particularly important that you are competent delivering engaging training via Teams
  • Familiar with MS Office and confident using an information system to record learning
  • You will be able to demonstrate awareness of the regulatory requirements for Learning and Development within the sector
  • An effective, concise communicator who is able to influence, coach and have appropriate conversations with your delegates and customers
  • Someone with excellent time management who can effectively prioritise their workload
  • You will truly enjoy and thrive in a fast paced and changing environment and be open to new ideas and ways of working
  • A pro-active, tenacious, self-driven approach
  • A respectful and compassionate team player with the belief in giving your personal best
  • A full driving licence and access to a car

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

  • 25 days holiday, increasing through length of service, with option to buy or sell
  • Bupa health insurance as a benefit in kind
  • An enhanced pension plan and life insurance
  • Onsite gyms or local discounts where no onsite gym available
  • Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

Time Type:

Full time

Job Area:

Delivery and Operations

Locations:

Staines - Willow House

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