Area Services Manager

Chertsey - KT16 0AR, Crawley - RH10 3NW, Earlswood - Redhill - RH1 5HE, Hockford (STW) - GU24 0DE

Job title: Area Services Manager
Ref: 39983
Division: Asset Operations & Capital Delivery
Location: Chertsey - KT16 0AR, Crawley - RH10 3NW, Earlswood - Redhill - RH1 5HE, Hockford (STW) - GU24 0DE
Contract type: Permanent
Full/Part-time: Full-time
Hours: Monday - Friday, 36 hours per week.
Salary: Competitive salary offering up to £58,000 per annum, depending on skills and experience.
Job grade: B
Closing date: 24/04/2025

We are currently recruiting for an Area Service Manager for our Mole and Wey Wastewater Treatment Team.

This exciting opportunity will give you the chance to be a key part of our wastewater treatment business. You will lead a team that will provide specialist technical support to Performance Managers across an area, with a particular technical specialism in maintenance.

This role will be critical in helping to ensure that the agreed compliance and service levels are achieved both now and in the future, and enable us to drive strategic change in maintenance.
For the right person, this is a fantastic opportunity to progress your career, test your skills, support colleagues, and apply your knowledge of data to solve practical problems.

Your skills will be critical to help drive improvements across the business and inform business decisions.

What you’ll be doing as an Area Services Manager

• Managing the budget for our Minor Capital Works and Group Capex spends to improve asset availability and asset resilience while taking a lead on any assets that are out of service to ensure they are returned to supply promptly.
• Optimisation of Maintenance Delivery Plan you will look to continuously improve Device Compliance, PPM completion, WRaP Score and Lone Working Directive compliance.
• Site Improvements Working closely with the Operational Impact Liaison and Area Treatment Manager, you will define and implement strategic solutions that improve the Mole & Wey Area as a whole – be that facilities, odour management, Teams Skill Register and more.
• Technical advice and support: You will mobilise your technical understanding of the waste-water treatment process and plant to provide tactical and strategic operational advice.
• Driving a proactive and engaged Safety Culture by promoting a conversational and communicative safety culture with a ‘Zero Compromise’ approach. This will include data analysis, devising of Safe Systems of Work and leadership on Safety Stand-downs.
• Ad Hoc Technical Assistance Including Devising Safe Systems of Work and liaising with contractors.
• Working hours: Monday-Friday 36 hours per week.

What you should bring to the role?

• BTEC / NVQ L3 or equivalent Mechanical / Electrical or Mechanical or ICA.
• Strong knowledge of Health and Safety legislation and application – NEBOSH or IOSH qualification desirable.
• Strong IT skills (especially Excel).
• Strong background in industrial mechanical/electrical maintenance including planned and preventative maintenance.
• Experience in budget management is essential.
• Skilled in engaging and leading a team, with proven experience in coaching and developing individuals.
• Ideally been a technical mentor to apprentices in the past.

What’s in it for you?

• Competitive salary offering up to £58,000 per annum, depending on skills and experience.
• Full training package provided.
• 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays).
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive.

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.