Area Retail Manager

TN United Kingdom; Leeds; On-site; GBP 25,000 - 45,000

Job description

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Working Hours: 37.5 hours per week (Flexible and part-time working offered by agreement)

Contract: Permanent

Deadline: 8th April 2025

Interviews to take place: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance.

Location: Leeds and surrounding areas

Are you passionate about Charity Retail? Do you lead with purpose and want to make a lasting impact?

As we expand our retail network, we are looking for a Retail Area Manager to lead our charity shops to success. If you have a passion for retail, leadership, and community engagement, we’d love to hear from you!

Who are Leeds Hospitals Charity?

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity. Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us, equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

As Retail Area Manager, you will play a pivotal role in developing and delivering the success of our growing network of charity shops. You will lead a team of Shop Managers enabling them to perform at their best, maximising income, driving sales and creating a welcoming environment for customers, donors, staff, and volunteers.

This is a hands-on leadership role, balancing strategic direction with operational support to drive performance and foster a strong team culture aligned with our values.

Key Responsibilities

1. Lead, develop, and motivate a team of Shop Managers, ensuring high performance and engagement.
2. Ensure each shop meets and exceeds its sales and profit targets.
3. Drive sales growth across multiple retail sites, identifying opportunities for increased revenue.
4. Ensure operational excellence, maintaining high merchandising and customer service standards.
5. Support the opening and development of new retail locations within the charity’s estate.

About You

We are looking for a proactive and results-driven individual with a strong background in multi-site retail management. The ideal candidate will be hands-on, people-focused, and passionate about charity retail.

1. Proven experience managing multiple retail sites, preferably in the charity sector.
2. Strong leadership and team development skills, including experience managing volunteers.
3. A track record of driving sales and profitability in a retail setting.
4. Excellent communication and relationship-building skills.
5. Knowledge of stock management, pricing strategies, and customer engagement techniques.
6. Strong organisational and problem-solving abilities.
7. Proficiency in retail systems and Microsoft Office.
8. Ability to analyse sales performance and manage budgets effectively.

Why Join us? We offer incredible benefits such as:

1. 27 days holiday a year plus bank holidays with the option to buy additional holiday
2. NHS Blue Light Card and Discounts
3. Employee Assistance Programmes
4. Pension scheme - 5% employer contribution
5. Health & Wellbeing support including trained Mental Health First Aiders
6. Flexible and Hybrid Working
7. Volunteer Days
8. Unlimited access to our online Learning & Development Portal
9. Life Insurance Protection
10. Car Lease Scheme

If you’re ready to bring your charity retail skills to a role with real purpose, apply today and be part of something extraordinary!

For more information about the position and the charity, please visit our website. To apply, please send your CV.

As a Disability Confident Employer, we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.