Area Care Manager - West Belfast

Do you have a passion for domiciliary care and leadership? We're seeking an exceptional individual to join us as an Area Care Manager in West Belfast. As our Area Care Manager, you'll oversee the coordination and management of care services, fostering a culture of excellence and compassion. Your leadership will empower our team to thrive, driving continuous improvement and innovation in our care practices. If you're ready to make a significant impact and lead by example in the provision of outstanding care, we want to hear from you!

YOUR ROLE AS AREA CARE MANAGER:

Daily Impact: Your role isn't just a job - it's an opportunity to positively influence someone's life every day. Your compassion and dedication will empower individuals to lead fulfilling lives at home.

Essential Connection: For many of our clients, you may be the sole person they interact with. Your presence and care are not just essential; they're a lifeline.

Dynamic Team: Join a dynamic team enhancing the quality of life for individuals and communities throughout Northern Ireland.

WHAT WE'RE LOOKING FOR:

Compassion: A genuine passion for making a positive impact on the lives of others.

Dedication: Commitment to providing vital support and care to those who need it most.

Team Spirit: A desire to be part of a dynamic team that values collaboration and excellence.

WHAT YOU'LL GAIN:

Professional Growth: Opportunities for professional development and advancement within a rapidly expanding company.

Fulfillment: Experience the satisfaction of knowing your work directly contributes to the well-being of others.

Community: Join a supportive community of like-minded professionals who share your dedication to making a real difference.

BENEFITS:

• A company car
• Monthly annual staff awards and recognition events
• Up to £2000 a year KPI Bonus
• Training & development opportunities*
• £200 Sign on Bonus
• £200 Refer a Friend
• Cycle to Work Scheme
• Local business discounts and gym memberships
• Bluelight Card Scheme

KEY DUTIES AND RESPONSIBILITIES

• Maintain a solid relationship with the coordinator working together on development and growth in the assigned area.
• Work towards business growth targets and KPI's.
• Accountable for the provision of on-call telephone services in your area Monday to Sunday ensuring effective management.
• Direct line management of area specific Care Team, including management of weekly workload, annual leave, staff sickness, staff supervisions, spot checks, team meetings, staff appraisals and disciplinaries.
• Follow internal company process and procedure, liaising with the Finance and HR Team.
• Ensure regular communication on a team and individual basis.
• Manage the 12-week induction of new starters for designated area as well as supervision and appraisals.
• Manage and attend Client reviews as required.
• Deal directly with Care Managers and Health Trusts as required.
• Manage the onboarding of new clients.
• Provide emergency care assistant cover as required.
• Efficiently report safeguarding/client issues to direct Line Manager when required.
• Communicate and participate effectively with the Quality and Compliance team regarding NISCC and Incident Management.
• Ensure quality of service provision and liaise with the Quality Monitoring Officer as required.
• Accountable for the quality and maintenance of Client care folders on a monthly basis, ensuring that all details are up-to-date and of a high standard.
• Assist with the personal development of the staff within the Care Team and ensure staff issues are dealt with satisfactorily as they arise in an efficient and confidential manner.

To undertake any other reasonable duties as required*

ESSENTIAL SKILLS & EXPERIENCE

• 3+ years' experience in domiciliary care.
• Full, valid UK driving licence and appropriate insurance for your vehicle for business purposes.
• Experience leading a team.
• Previous experience creating rotas.
• Using your initiative to improve the lives of our service users.
• Creative problem-solving skills.
• Flexibility to cover sickness in the community as needed.
• Positive & engaging attitude.
• Ability to build great working relationships.
• Punctual & reliable.
• Commitment to the health and social care career path.
• Excellent communication skills.
• Strong planning and organizational skills.

ABOUT US

At Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognize that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.

WHY CHOOSE US:

Pioneering Homecare Revolution: Join a team at the forefront of the homecare revolution, shaping the future of homecare in Northern Ireland.

Community Impact: Be a vital part of our commitment to making a profound impact on the lives of individuals across Northern Ireland. Your role goes beyond caregiving; it's about fostering independence and dignity within the comfort of their own homes.

Dedication to Excellence: As one of the leading homecare companies in Northern Ireland, we are dedicated to maintaining the highest standards of care.