Aqua Watersports Team Leader - Graduates, Students, Fun Seekers - 19427 Ref: 19427

Recruitment Revolution; Wales; On-site; GBP 80,000 - 100,000

Job description

Make this summer an Aqua Park Summer. Stunning location guaranteed. Fun, always! £292 - £426.60 per week. This is a fantastic opportunity if you are looking to gain new skills, work outdoors, and be part of a fun, driven and enthusiastic team! Staff social events, incentive schemes, discounted watersports equipment and discounted Aqua Park tickets is just a taste of the fantastic summer experience on offer!

Note: You need to be able to swim confidently as you will be working in/on and around water.

The Role at a Glance:

Watersports Duty Manager
Cosmeston Lakes & Country Park, CF64 5UY
£14.60 to £15.80 per hour, depending upon skills and experience (£292 - £426.60 per week)
Plus Family and Friends Sessions on the Aqua Park, Participation in a Performance-Based End of Season Bonus Scheme, Pension, Discounts on Water Sports Clothing, Summer Social Events with Team Members

Reporting to: Site Manager
Temporary Summer Contract - Both Full Time and Part Time Hours Available

Values: Adventure, Respect, Inclusivity, Safety, Enjoyment, Camaraderie

Company: The UK's Most Ultimate Water Parks

This is a Fixed Term Contract for the Summer Season from 22nd April until the 26th September. Flexibility for the start and end of your contract will be considered.

Who we are:

We are the UK's most exciting Aqua Park operator featuring the largest collection of bespoke big impact water obstacles, where customers can climb, bounce, slide and splash their way around the course, having fun with friends and family. We have a very strong safety culture. We are industry leaders, instrumental in creating the Aquaparks Steering Group in the UK. This is a safety and best practice forum for operators in the UK and Northern Ireland. This is a family run business, where we fully train and develop people to undertake their roles.

About the Role:

As the go-to person onsite, you'll be the first point of contact for both employees and customers, swiftly resolving any day-to-day issues. Whether you're covering reception duties, jumping on the tills during busy spells, or simply using your initiative to keep things running smoothly, you'll play a key role in delivering a seamless park experience. You'll lead by example, supervising the customer service and sales team, ensuring they actively promote all our products. Managing the Lifeguarding team will also be part of your remit, with customer safety always your top priority. You'll make sure staff consistently follow Normal Operating Procedures, keeping standards high and operations safe. Coaching and supporting the team will be second nature to you. You'll provide on-the-spot guidance, address any concerns, and escalate issues when needed. Timekeeping will be in your capable hands too, ensuring employees clock in and out as scheduled. You'll also oversee regular inspections of equipment and facilities, keeping thorough records and maintaining first aid supplies to guarantee everything is in top shape. From opening up to closing down, you'll be the driving force behind daily operations. Whether it's covering a brief Lifeguard shift, making sure first aid forms are accurately completed, or ensuring all daily tasks are ticked off, you'll be at the heart of keeping the park safe, efficient, and fun.

About You:

1. A degree, such as Sports Management/Leisure/Tourism/Events Management or Instructor qualifications or a minimum of 3 years' work experience, ideally in leisure, lifeguarding, customer service, membership sales, hospitality or managing teams of people
2. A genuine love of the outdoors and/or active outdoor hobbies
3. Experience of supervising others
4. Delivered training and coaching to new employees
5. Customer service and/or sales experience
6. If you do not currently hold a lifeguard qualification then you will need to be prepared to undergo Lifeguard training, this requires you to be confident in the water and able to swim 400 metres with a sense of urgency

Desirable:

1. Experience managing an online booking system
2. Experience planning employee rotas and shifts
3. NPLQ National Pool Lifeguard, OWL Open Water Lifeguard, NBLQ National Beach Lifeguard
4. NVBQ
5. Instructor/Coaching qualifications
6. FAW First Aid at Work
7. Swim Teacher qualifications
8. STA
9. Swim England

What's On Offer:

1. End of season bonus
2. Summer Social events with team members
3. Family and Friends sessions on the Aqua Park
4. Discounts on Water Sports Clothing
5. Employee Reward Scheme with Love2shop Vouchers
6. Pension Scheme

Other information:

1. You will need to undergo a DBS check, or enable us to re-check you online, if you are already registered with the update service
2. You need to have the right to work in the UK
3. You must provide details of two referees

You may have worked in the following capacities: Leisure Duty Manager, Fitness Duty Manager, Gym Duty Manager, Soft Play Duty Manager, Leisure Centre Customer Services, Water Sports, Lifeguard, Swim Centre Customer Service, Aquapark Customer Services, Swimming Pool Manager, Swim Teacher, Dive Leader, Leisure Assistant, Leisure Manager, Aqua Sports.

Interested? Apply here for a fast-track path to our amazing team.