Apprentice Business Analyst

Government jobs, apprenticeship; Manchester; Hybrid; GBP 23,000; Full time

Job description

Communication skills

Summary
Are you someone who's curious about how products come to life and loves problem solving? GammaLabs is on the lookout for an Apprentice Business Analyst who's ready to gain some hands-on experience in creating products, working with other companies, and making a real business impact.

Wage
£22,900 a year

Training course
Business analyst (level 4)

Hours
Monday to Friday 9am to 5pm, Hybrid working.
35 hours a week

Start date
Monday 1 September 2025

Duration
1 year 6 months

Positions available
1

Work
Most of your apprenticeship is spent working. You'll learn on the job by getting hands-on experience.

What you'll do at work

• The main purpose of this apprentice position is to help improve Gamma's website and systems, making the customer experience smoother and more effective. You'll work closely with business partners and team members to find ways to make things better for customers as they navigate Gamma's website and systems.
• You'll work on big projects from the get-go, getting involved in the early stages of creating products, participating in meetings to understand what's needed, and supporting in the design and delivery process. You'll work with different teams across the company to do this including the engineering team to understand how the product is built, and the finance team to understand the business side of product creation.

Key responsibilities:

• Assist in gathering and documenting business requirements.
• Assist in organising and documenting workshops.
• Support the testing of new processes and systems.
• Help maintain project documents and updates.
• Assist in analysing customer feedback and finding areas for improvement.
• Support in the creation of user guides and training materials.

Where you'll work
11 Northampton Road
Manchester
M40 5BP

Training
Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills.

College or training organisation
QA LIMITED

Your training course
Business analyst (level 4)
Equal to higher national certificate (HNC)

Course contents

• Apply appropriate approaches to scope, plan and perform Business Analysis.
• Communicate effectively in a variety of situations with a range of stakeholders.
• Apply a range of structured investigation techniques to a business situation.
• Produce an outline definition of a business situation using an appropriate technique.
• Apply appropriate techniques to identify problems and opportunities within a business situation.
• Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity.
• Apply appropriate techniques to analyse and document options and recommendations for change.
• Elicit process information from stakeholders.
• Model business processes using relevant techniques, standards, notation and software tools.
• Analyse business process models to identify opportunities for improvement.
• Produce models of redesigned business processes.
• Elicit requirements from stakeholders to identify business and user needs.
• Document clear functional and non-functional requirements in line with local standards.
• Analyse documented requirements to remove duplication, conflict and overlap.
• Prioritise requirements using an appropriate prioritisation approach.
• Validate requirements with stakeholders.
• Support the establishment of requirements traceability.
• Elicit business data needs from relevant sources.
• Support the development of simple data models using relevant techniques, standards, notation and software tools.
• Document current business situations to enable gap analysis and decision making.
• Support the development of models of future state business situations.
• Identify key differences between current and future business situations.
• Identify actions required to move from the current to future business situation.
• Define acceptance criteria for business and system changes.
• Support business acceptance of business and system changes.
• Apply relevant techniques to research and identify stakeholders.
• Analyse and document stakeholders' areas of interest and influence.
• Support the development of cost/benefit analysis for proposed business changes.
• Evaluate and document the key impacts on people, process, organisation, technology and information.
• Present information in a manner appropriate to the audience.

Your training plan
Business Analyst Level 4.

Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

• Communication skills
• Problem solving skills
• Analytical skills
• Team working
• Creative
• Initiative

About this company
Gamma help businesses stay connected through services like communication systems, broadband and internet connectivity, and mobile solutions. They're a fast-growing, people-focused company that offers real career progression and development. They are empowering people at the heart of good business. Their vision is for a better-connected world in which we can work smarter for the benefit of business, people and the planet. Their solutions power communication across the UK and Europe - from small businesses to major enterprise and public sector organisations. They are looking for curious, ambitious people to join them on that journey. Whether you're passionate about technology, people, problem-solving or creativity, there's a place for you.

Company benefits
Have 25 days annual leave, plus your birthday off! Gain an industry qualification at the end of your apprenticeship and gain access to a range of discounts. Gamma also offers employees access to private healthcare.

After this apprenticeship
After you have finished your apprenticeship, you will move into an experienced Junior Business Analyst role.

Contact information
The contact for this apprenticeship is:
Gamma Telecom Holdings ltd
Simran Toor
[e-mail]
07884192809
Reference code
The reference code for this apprenticeship is VAC1000315227.

Apply now
Closes on Monday 2 June 2025
When you apply, you'll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you'll apply for this apprenticeship on the company's website.