Appointments Co-Ordinator

Leeds Teaching Hospitals NHS Trust; Wirral; On-site; GBP 24,000 - 26,000

Job description

Job Summary

A vacancy has arisen for an Appointments Co-Ordinator within the Ophthalmology Dept admin and clerical department to support the service.

The successful candidate will be based in the Clerks office which will be covered from 8am to 5pm daily from Monday - Friday.

Main duties of the job

This is an exciting opportunity for a self-motivated and enthusiastic person to take on a challenging and sometimes pressurised role. The successful candidate will have excellent communication and organisational skills with the ability to work on their own initiative and as part of a multi-disciplinary team.

Experience of working within the NHS and with the public is desirable. You should have a polite, friendly manner, and be able to deal with sensitive and confidential information professionally.

A minimum of 5 GCSE's Grade A-C (including Maths and English) or a minimum of 2 years NHS experience in a clerical role is required.

About Us

There is an on-site car park and access to cycle to work schemes. There is access to onsite shops and a subsidised staff restaurant. Annual Leave starts at 27 days a year plus bank holidays.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Date posted

19 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

408-25-229

Job locations

Arrowe Park Hospital - Ophthalmology, Arrowe Park Road, Upton, Wirral, CH49 5PE

Job Description
Responsibilities

Please see Job overview & attached Job description for further information about the Appointments Co-Ordinator position available with WUTH.

Person Specification
Qualifications

Essential

• Minimum of 5 GCSE's at Grade A*-C, including Maths and English
• At least 12 months experience of working with the public

Desirable

• ECDL or equivalent
• Experience of working in the NHS

Knowledge & Skills

Desirable

• Good computer skills
• Good working knowledge of Cerner

Personal Attributes

Essential

• Ability to work well within a Team
• Polite, friendly approachable and self-motivated
• Understand when to seek support and advice

Knowledge & Skills

Essential

• Proven problem solving skills
• Excellent communication skills, both written and verbal
• Excellent customer care skills
• Knowledge of Government targets
• Good organisational skills
• Prioritising workloads to meet deadlines
• Time management skills

Desirable

• Knowledge of Trust rules regarding confidentiality
• Knowledge of Trusts procedures of dealing with complaints

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Employer details

Employer name
Wirral University Teaching Hospitals NHS Trust
Address
Arrowe Park Hospital - Ophthalmology, Arrowe Park Road, Upton, Wirral, CH49 5PE
Employer's website
https://www.wuth.nhs.uk