Analytics Manager

Job summary

This post will provide comprehensive data intelligence and analytical support to inform decisions and monitor services across Mersey and West Lancashire Teaching Hospitals.

This post is based with the Corporate Information and Analysis team but will have strong links to the Care Groups and service improvement team. The post holder will work with a wide range of stakeholders to deliver comprehensive data analysis and expertise to support delivery of projects.

Main duties of the job

1. Act as a subject matter expert in relation to data and analysis.
2. Provide modelling e.g. capacity and demand, to help improve the efficiency of a service.
3. Provide up to date, accurate performance and outcomes intelligence, data and analysis in order to communicate with staff on operational, business and clinical matters relating to current and future service needs.
4. The post holder will require excellent technical and analytic skills in order to produce sophisticated accurate and robust statistics, intelligence with little / no direction on how to fairly & visually portray a situation.
5. Provide expert advice and analysis to a variety of teams across the Trust to support decision making.
6. Offer expert advice and guidance on data collection.
7. Develop strong relationships with external stakeholders to improve the quality of data collection and reporting.
8. The post holder will be required to manage projects; from scoping improvement opportunities, engaging others in the delivery of the work and fundamentally monitoring the 'so what?' factor to identify if changes have led to real improvements for patients.
9. Understanding of benefits realisation and ensuring that these are identified as part of any project, measures are developed to monitor benefits and support is given to ensure benefits are realised.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Date posted: 11 April 2025

Pay scheme: Agenda for change

Band: Band 7

Salary: £46,148 to £52,809 a year per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 409-7079946

Job locations: Knowsley Community College, Stockbridge Lane, Huyton, L36 3SD

Job description Job responsibilities

KEY DUTIES

1. Analyse performance, benchmarking, capacity and demand data to identify areas for improvement.
2. Perform complex statistical data, process and business analysis producing sophisticated models, analytics and forecasts using statistical models, methods and processes.
3. Provide analysis, interpretation and communication of highly complex data to colleagues to support decision-making.
4. Produce and review regular weekly and monthly performance reports and disseminate to key contacts.
5. Support colleagues to design and deliver approaches to capacity and demand assessment and modelling.
6. Build strong working relationships with Directorate Managers, Clinicians and other stakeholders.
7. Work closely with colleagues in IT, Finance and HR to help shape and deliver effective solutions.
8. Develop and deliver reports and presentations summarising analysis communicating this to colleagues at all levels.
9. Monitor and measure the benefits seen from the projects and feed good practice back to the wider organisation.
10. Undertake on the ground audits to verify data and ensure that this information is fed through to the information department.
11. Utilise traditional data and wider resources including published literature, reports and locally held data sets to provide bespoke analysis and insight in support of improvement work.
12. Design approaches to data collection and analysis to support strategic and project level decision making.
13. Ensure that all interdependencies are taken into account in any projects.
14. Plan for and support deployment / implementation of key service changes.
15. Analysis of process, data and other variables to establish root cause.
16. Perform Cost / Benefit analysis.
17. Develop and maintain relationships with internal stakeholders and suppliers.
18. Excellent influencing and negotiating skills.

Person Specification Qualifications Essential

• GCSEs (A-C) in Maths and English and/or equivalent qualification and/or equivalent experience.
• Educated to degree level in numerate subject and/or equivalent qualification and/or equivalent experience.

Knowledge & Experience Essential

• Significant experience working in a highly analytical environment.
• Experience of planning, organising workload to meet deadlines.
• Practical experience of managing and coordinating multiple projects/large pieces of work.
• Demonstrable ability to transfer skills to others and communicate effectively with stakeholders.
• Basic understanding of Improvement methodology such as lean, six sigma.
• Experience of capacity and demand modelling.

Desirable

• NHS experience working with health-related data and processes.
• Staff management / supervisory experience.

Skills Essential

• Proficient in statistical data analysis.
• Advanced MS-Office skills especially Excel and PowerPoint.
• Demonstrable ability to communicate through effective report writing and presentational skills.
• Problem solving; analytical techniques and interpretation of data.
• Ability to work under pressure and produce high quality work to tight deadlines.
• Strong interpersonal team working and facilitation skills.
• Knowledge and use of Key Performance Indicators for project focus.

Desirable

• Have a thorough understanding of NHS data sources, data definitions and data flows.
• Data protection legislation; Caldicott and other relevant guidance.
• Advanced working knowledge of R (or similar statistical analysis packages).

Other Essential

• Ability to travel off site by own vehicle/or assisted driver when required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years.

Employer details

Employer name: Mersey and West Lancashire Teaching Hospitals NHS Trust

Address: Knowsley Community College, Stockbridge Lane, Huyton, L36 3SD

Employer's website: Mersey and West Lancashire Teaching Hospitals NHS Trust