Analyst - Technology Reporting Analyst

MUFG Americas; London; On-site; GBP 35,000 - 65,000

Job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Analyst: Technology Reporting Analyst

Department Overview

The Technology Reporting & Service Catalogue team is part of the IT Planning, Reporting, and Administration department (IPR). The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning processes including annual budget planning.

The Technology Reporting team provides central reporting which covers all of EMEA Technology. This team has built and maintains a framework for standardized and accurate reporting, as well as control of performance reporting and communication which includes the Key Performance Indicators (KPI’s) and service level agreements (SLA’s) across departments in EMEA Technology.

Purpose

The primary purpose of the Reporting Analyst is to ensure that reports which the CIO of EMEA Technology needs to provide to the relevant executive committees are complete, accurate, and submitted to the relevant governance committee contacts on time. The Reporting Analyst should act as a control gateway ensuring content is of a high standard before submission for CIO approval.

The Reporting Analyst should work with the report creators and contributors to ensure that the requirements for executive reports are clearly understood and fully incorporated into the reports and materials produced, ensuring that reports are produced to a sufficiently high caliber in order to receive CIO sign off. This involves being aware of topics covered in previous committee meetings, understanding latest incidents and trends across Technology, and working with Technology SMEs to propose key narratives for Technology executive reporting.

Much of the time of the Reporting Analyst is spent collaborating with Technology SMEs to produce executive report materials. Executive report topics cover a wide range of areas, examples include updates on AI Technology Risk; updates on Operational Resiliency items; specific ‘deep dives’ into events such as the global Crowdstrike incident; information on recovery plans in the event of a Ransomware attack; etc.

Responsibilities

1. Ensure reports are of high quality before submission to CIO.
2. Review content submitted by contributors to ensure it is of appropriate quality and standard for the report audience.
3. Amend content where appropriate, whilst validating with author that core message has been maintained.
4. Understand and manage the timelines and deadlines for creation and submission of reports to each executive committee including BRC, ExCo, IMC, EMRC, Audit committee, and any other forums to which the CIO is required to report.
5. Gather and understand report requirements, accurately communicate these requirements to the report contributors and authors (typically technology SMEs), and collaborate with stakeholders to meet submission deadlines.
6. Coordinate the submission of content from report contributors and authors, to meet report deadlines.
7. Collaborate with stakeholders to resolve issues where report submission does not meet expected quality or is expected to miss deadline.
8. Maintain an awareness of general topics and issues across Technology, and how they may relate to or impact reporting.
9. Write executive summaries for each of the reports, condensing information where required.
10. Rewrite submissions from departments where they do not meet the reporting standard.
11. Educate departments where submissions are lacking.
12. Automate reports using PowerBI, Excel or any other tool necessary.

Key Skills

1. Fluent English – native English speaker with strong grammar skills.
2. Concise writing – ability to express complex topics in clear, concise narrative.
3. Ensuring key messages are maintained and are conveyed in a manner appropriate for senior executive audience.
4. Time Management - ability to manage the creation of several reports concurrently, each with individual deadlines, and with several dependencies between reports.
5. Inter-personal – ability to build relationships with and work closely with key stakeholders and contributors to reports.
6. Consistency – ability to deliver consistently high-quality reports.
7. Curiosity – take an interest in the running of the Technology department and the MUFG business.
8. Ownership – take ownership of work produced and reports submitted to the CIO.
9. Communication – strong communication skills in person, via email, or via messenger.
10. Presentation – experience creating and editing impactful PowerPoint presentations.
11. Dashboards – background in creating effective dashboards, particularly using PowerBI.
12. Automation – capable of leveraging python, PowerBI, SQL, excel macros, and other tooling to automate manual steps.
13. Data – ability to manipulate and interpret large data sets from several sources.
14. Technology – conceptual understanding of technology foundations such as infrastructure (databases, operating systems, networks), cyber security, SDLC.
15. Business – knowledge of business topics such as finance, profit and loss, management.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.