Job Description:
We're transforming digital engagement for Intermountain Health caregivers!
The Digital Caregiver Engagement Analyst Manager leads a team of analysts and is responsible for driving the continuous product evolution of our intranet, content management and related digital caregiver solutions. This position works closely and collaboratively with other professionals within Digital Technology Services, and partners with other areas such as communications, service line leaders, and business function leaders to help achieve regional, and system-wide digital objectives.
Essential Functions
- Develops digital workplans based on enterprise objectives and expected outcomes, business plans, and consumer and/or caregiver needs (quantitative and qualitative data), and continuously assesses results to objectives.
- Implements and manages digital workplans, and manages team’s work.
- Continuously improves digital channels based on consumer and/or caregiver insights and other data to ensure the highest levels of performance.
- Works well independently and collaboratively to prioritize and drive forward multiple projects.
- Manages complex and matrixed digital projects throughout the project life cycle (concept through launch), to achieve objectives and measure results against business needs.
- Builds relationships with stakeholders and counterparts to help achieve digital objectives.
- Assists in scoping and evaluating digital projects so that they meet operational and strategic criteria.
- Assists in managing budgets.
Skills
- Digital channels expertise
- People management
- Creative thinking
- Interpersonal communication and presentation skills
- Written communication, including slides
- Project management and organizing
- Analytical thinking
- Budget management
Qualifications
Required:
- Demonstrated experience in supporting software products, leading process improvement initiatives using data and metrics experience and project management.
- Or – Demonstrated experience in Information Technology, Marketing, or related field supporting digital solutions including supporting software products, leading process improvement initiatives using data and metrics experience and project management.
Preferred:
- Bachelor’s degree in digital, technology, marketing/communications, English, organizational management, business, or a related major obtained through an accredited institution.
Physical Requirements
- Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
- Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
- Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Location:
Peaks Regional Office
Work City:
Broomfield
Work State:
Colorado
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$50.22 - $77.53
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits).
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.