AI Industry Solutions Lead

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

Are you passionate about using AI to drive business value? Are you ready to lead the exploration initiatives whereby you will work with stakeholders from across Swift and our customers to solve industry challenges and drive innovation by leveraging AI?

As part of this role, you will manage the end-to-end process of AI use case explorations working on solving complex problems that our customers are facing across the financial services community. At Swift, you’ll be at the forefront of AI innovation, using the latest techniques to deliver data-driven insights that align with business goals and enhance customer experiences.

About the AI Industry Solutions Team:

The AI industry solutions (AIIS) team is driving exploration around AI’s future in Swift’s products and services and working in collaboration with our Strategy, Product, BD and all the other governance teams to identify, validate and implement AI-driven opportunities to address industry challenges for our community. We work with our customers on engagements with small, cross-functional teams that start with identifying a real industry challenge, understanding customers’ jobs-to-be-done, rapidly prototyping and testing AI powered solutions, all with the aim of building a working MVP that has a path to production.

About the AI Industry Solutions Lead Role:

The AI Industry Solutions Lead role will use our AI use case exploration approach combined with their own experience and knowledge to identify, scope and run these use case exploration projects working with stakeholders from across Swift and our customers. Specific responsibilities include:

• Manages and successfully executes assigned AI use case explorations through the entire lifecycle
• Collaborates with cross-functional partners from product, architecture, BD, Risk, Legal, Data Privacy, AI Governance etc. to achieve successful outcomes
• Facilitates workshops to upskill key partners and teams on innovation mindset and methods
• Working with the AIIS Manager, helps iterate on the AI use case exploration process to develop new methods and tools based on sprint experiences and our partner feedback
• Continuously research and implement brand new AI and machine learning techniques to improve capabilities, ensuring Swift remains at the forefront of AI Innovation in the financial industry.

Qualifications & Experience required for the role:

• The ideal candidate will have 5-10 years of experience in innovation, AI, project planning in the financial services industry.
• A background of working in an agile product environment and/or experience applying design thinking principles in a product development context
• Strong experience in analysing complex business problems and translating them into structured data science projects and AI powered solutions
• Ability to operate in a fast-paced, ever-evolving technological landscape
• Experience of sourcing and prioritizing customer needs in a product development lifecycle
• Excellent collaboration skills, communication skills, stakeholder management skills and ability to inspire and motivate others around shared goals
• Strong organization and planning skills with the ability to prioritize workload when multiple projects are on the go
• Entrepreneurial, creative and passionate about solving tough challenges
• Relevant industry knowledge and experience in financial services, ideally banking, payments or securities
• Brings a Consulting mindset to work with the customers to understand their challenges and address them using our frameworks and innovation toolkit
• A can-do attitude and drive to achieve excellence in all the work they do.

What we offer

We put you in control of your career, offering a competitive package, supporting you to perform at your best, and helping you make a difference. We create an environment of unique individuals with different perspectives on the financial industry. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.