Aftersales/ Service Manager Commercial Vehicles/Plant

ZipRecruiter; Stourbridge; On-site; GBP 50,000 - 60,000; Full time

Job description

Job Description

Aftersales/ Service Manager (Commercial Vehicles/Plant)

Stourbridge, West Midlands - commutable from Kidderminster, Dudley, Bromsgrove

£50,000 + £6000 Car allowance + Progression + 25 days Holiday + Private Healthcare + Bonus + Pension

Excellent role on offer for an Aftersales/Service Manager looking to work for a well-established, market-leading company where you will play an integral role in day-to-day operations and be encouraged to grow the business.

Do you have previous experience in Aftersales/Service Management? Do you have experience within the Commercial Vehicle or Plant Hire industries?

This well-established, growing business is widely regarded as a market leader having been at the forefront of their industry for several decades. Specialising in the commercial vehicle industry and with ambitious growth plans, they are actively looking for an individual to help shape, build and grow the Aftersales team.

In this position, you will be responsible for growing customer revenues through developing and building on existing sales and deliveries. You will manage a skilled team of workshop/roadside engineers along with a busy aftermarket department. You will also report and manage KPIs, status reports, budgets, and departmental targets.

The ideal candidate for this position will have aftersales experience in either the commercial vehicle or plant hire sectors and be looking to join an ambitious market leader. This is an exciting opportunity to play a key role within a growing business.

The Role:

• Growing and developing existing sales, customer accounts, and delivery
• Managing a busy workshop, roadside engineers, and the aftermarket team
• Reporting and managing KPIs, budgets, and departmental targets
• Ensuring high levels of customer service are maintained

The Person:

• Previous experience in Aftersales and Service Management
• Must have experience within the Commercial Vehicle or Plant Hire sectors
• Must live local or be willing to commute to Stourbridge and the surrounding areas
• Must have high standards and the willingness to deliver high levels of customer service

Reference Number: BBBH251010

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Oliver Southward at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.