Aftersales Manager

Listers; United Kingdom; On-site; GBP 40,000 - 55,000; Full time

Job description

Job Introduction
We are currently recruiting for a high achieving Aftersales Manager for our VW Dealership based in Nuneaton. Working hours are Monday to Friday, 8am to 6pm.
Benefits include the use of a company car and an OTE of up to £55,000.
In every aspect of our dealerships, the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience.

Role and Responsibilities

Accountable for all workshop, service, and the parts department staff, you will manage, coach, and develop the team to reach their full potential and performance.
Planning, forecasting, and delivering sales targets.
Growing workshop utilisation and efficiency.
Responsible for your own budget, you will relish the opportunity to drive the business forward.
Working closely with other department managers to drive the overall centre performance.

About you

This role would ideally suit someone who has previously worked as a Senior Service Advisor, Service Manager, Parts Manager, Assistant Aftersales Manager, or experienced Aftersales Manager.
You will have the drive and talent to push the department forward, working to achieve agreed KPI’s and brand standards.
You must be able to demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction.
In addition, you need to have strong management and leadership skills, a winning mentality, and a real passion for the brand.
Motor trade, automotive, or car dealership experience is preferred but not essential as full training will be provided.

What we offer

33 days holiday including bank holidays.
Company Pension.
Wellness Programme.
Sick Pay.
Group life insurance.
Staff discount on car servicing.
Listers Benefits – discounts on retailers, restaurants, cinemas & holidays.
Long service and loyalty incentives.
Staff referral scheme.
In-house, manufacturer & professional qualifications.
Company Events.

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case; actually, there’s over two and a half thousand reasons – our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive, or car dealership sector then please apply today.