Aftersales Manager

TN United Kingdom; Corby; On-site; GBP 65,000; Full time

Job description

Aftersales Manager job in Corby within the plant hire sector – lead service and parts operations.

Benefits of the Aftersales Manager role:

1. Salary circa £65,000 depending on experience
2. Key leadership role in the plant hire and plant machinery sector
3. Full P&L responsibility across service and parts departments
4. Opportunity to influence strategy and deliver operational excellence
5. Monday to Friday – no weekend work
6. Supportive leadership team and modern systems (DMS/CRM)
7. Career progression in a well-established, growing business

As an Aftersales Manager, you’ll take full ownership of aftermarket operations at a plant hire business based in Corby. This pivotal role covers both the plant machinery parts and service departments, with full P&L accountability and a clear mandate to grow the aftermarket division. Working closely with the Directors, you’ll implement and drive initiatives to increase service delivery, profitability, and customer satisfaction.

The Aftersales Manager will oversee daily operations, from engineering performance to parts inventory, workshop efficiency, and customer management. You’ll lead a team of engineers and parts specialists, manage the DMS and CRM systems, liaise with external marketing support, and ensure KPI benchmarks are met or exceeded. You’ll also play a hands-on role in planning, reporting, training, and delivering continuous improvement across the department.

The company:

1. Well-established in the UK plant hire and machinery sector
2. Focused on delivering exceptional aftermarket support and customer service
3. Actively investing in systems, people, and process improvements
4. Offers long-term career development in a stable and growing environment
5. Known for high staff retention and internal collaboration
6. Works with major industry brands including Develon
7. Customer-focused, with repeat business across the UK

To be successful in this role, you may have worked as a: Aftersales Manager, Aftermarket Manager, Service Manager, Parts Manager, Depot Manager, Operations Manager, Branch Manager, Product Support Manager, Engineering Manager, or Workshop Manager.

This is your opportunity to take full control of a service and parts operation within a reputable plant hire company. Apply today to become the next Aftersales Manager in Corby and lead a high-performing aftermarket team in the plant machinery industry.