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After Sales Engineer

Alliance Consulting Group

Bedford

On-site

GBP 80,000 - 100,000

Full time

5 days ago
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Job summary

An innovative machinery manufacturer is seeking a dedicated After Sales Engineer to join their expanding team. In this role, you will provide exceptional after-sales support, collaborate with engineering teams, and assist in troubleshooting technical issues. This position offers the opportunity to work in a dynamic environment where your contributions will directly impact customer satisfaction and success. If you are passionate about engineering and customer service, this is a fantastic opportunity to grow your career in a pioneering company that values innovation and teamwork.

Qualifications

  • Proven experience in a technical support or engineering role.
  • Strong communication and interpersonal skills are essential.

Responsibilities

  • Provide exceptional after-sales support to customers.
  • Collaborate with engineering teams to ensure customer satisfaction.

Skills

Technical Support
Communication Skills
Interpersonal Skills
Team Collaboration
Technical Knowledge of Machinery

Job description

After Sales Engineer

We are a hugely successful and pioneering machinery manufacturer proud to be delivering innovative, bespoke solutions and turnkey systems to our customers all over the world.

Having already recruited four new After Sales Engineers (also known as Proposals, After Care or possibly Applications Engineers) into our expanding team over the last 18 months, we now require a fifth.

Responsibilities:
  1. Provide exceptional after-sales support to customers.
  2. Collaborate with engineering teams to ensure customer satisfaction.
  3. Assist in troubleshooting and resolving technical issues.
  4. Prepare and deliver proposals for after-sales services.
Minimum Requirements:
  1. Proven experience in a technical support or engineering role.
  2. Strong communication and interpersonal skills.
  3. Ability to work collaboratively in a team environment.
  4. Technical knowledge of machinery and systems.
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