Admissions Officer - Africa and the Middle East

Ashbourne College; Greater London; On-site; GBP 25,000 - 45,000

Job description

Job purpose

We are seeking a motivated and charismatic individual to join our admissions team on a full-time basis. This role will primarily focus on student recruitment, particularly engaging with prospective students from countries in Africa and the Middle East. The ideal candidate will have sales experience, be willing to travel to African and Middle Eastern countries on a regular basis, and be fluent in Arabic, with fluency in other languages being desirable.

Beyond recruitment, this role involves maintaining strong relationships with the students you have recruited, as well as their families, once they join Ashbourne. The successful candidate will help ensure a consistent cohort of 25 students from Africa and the Middle East at the college while fostering a welcoming and supportive environment.

Duties and Responsibilities

1. Student Recruitment & Outreach
   1. Actively recruit students from Africa and Middle East, ensuring a consistent cohort of 25 students from this region at Ashbourne.
   2. Develop and maintain relationships with key partners, agents, and schools to support recruitment efforts.
   3. Travel to African and Middle Eastern countries for recruitment events, school visits, and student engagement.
   4. Provide detailed and accurate information about Ashbourne’s academic offerings, the admissions process, and student experience as well as provide information about student life in London.
2. Relationship Management & Student Support
   1. Maintain strong relationships with students and their families from the point of recruitment through to their time at Ashbourne.
   2. Serve as the primary point of contact for the students you recruit, as well as their parents, offering support and guidance as needed.
   3. Work closely with personal tutors and support staff to ensure students’ academic and personal wellbeing.
   4. Organize extracurricular activities and social events to help students integrate and feel supported.
3. Translation & Communication
   1. Translate key documents, communications, and marketing materials to ensure clarity for Arabic-speaking students and parents.
   2. Assist with interpreting during meetings, admissions discussions, and parent interactions.
   3. Any other task requested by your line manager, Director of Studies or the Principal.
4. Administrative Duties
   1. Maintain accurate records of student recruitment and engagement using internal systems.
   2. Ensuring we get students from enquiries to registration as smoothly as possible.
   3. Assist the Deputy Heads of Admissions in processing applications, as well as carrying out supporting them with any administrative duties they require.
   4. Collaborate with the wider academic and administrative teams to enhance the student experience.
5. General Responsibilities
   1. Attend and actively contribute to department and staff meetings.
   2. Attend and contribute to Student, Parent, Teacher trainings, education events, and Open Day events as required.
   3. Build and foster relationships characterised by kindness, care, empathy, and respect with colleagues, students and families.

Person Specification

1. Qualifications, skills and experience
   1. Sales experience, preferably within education or student recruitment.
   2. Fluency in Arabic is mandatory; fluency in other languages such as French, Portuguese, Persian, etc. is desirable.
   3. Willingness to travel to African and Middle Eastern countries for recruitment and engagement activities, with minimal travel restrictions.
   4. Strong communication and interpersonal skills, with the ability to build lasting relationships.
   5. Organised, proactive, and committed to student success.
   6. Be a reflective practitioner open to others' perspectives.
   7. Have a growth mindset and value innovation as a route to improvement.
   8. Embody collaboration with enthusiasm for working alongside colleagues.
   9. Must be open to feedback and have a desire to always want to improve performance.