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Admissions Officer (6 month Fixed Term)

Bradford College

Bradford

On-site

GBP 22,000 - 30,000

Full time

Yesterday
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Job summary

An established educational institution is seeking a passionate Admissions Officer to enhance student recruitment efforts. In this role, you will be pivotal in providing exceptional customer service to prospective students, guiding them from initial inquiry to enrollment. Collaborating closely with various departments, you will ensure compliance and maintain high standards of communication. This position offers a unique opportunity to contribute to the college's mission of transforming lives through education while enjoying a supportive work environment that values diversity and inclusion.

Benefits

Generous annual leave entitlement
Local government pension scheme
Annual salary reviews
Career progression opportunities
Free sports and gym facilities
Free wellbeing initiatives
Access to discounts and cashback
On-site dining facilities
Training development opportunities
Fantastic campus facilities

Qualifications

  • Experience in customer-facing roles and educational environments.
  • Ability to provide guidance and support to prospective students.

Responsibilities

  • Provide information and support to enquirers and applicants.
  • Track and report on recruitment leads and applications.
  • Coordinate student applications and verify documentation.

Skills

Customer service
Communication
Teamwork
Attention to detail

Education

GCSE in Maths (Level 2)
GCSE in English (Level 2)
A Level 3 or Advice & Guidance qualification

Tools

EBS (College based system)

Job description

We have a fantastic opportunity for an enthusiastic individual to join our Student Recruitment & External Communications department as an Admissions Officer.

Our Admissions Officers provide an outstanding customer experience to potential students from initial enquiry right through to enrolment at Bradford College.

Working as part of the core Admissions team, you will have responsibility for a discreet curriculum area of the college. Working closely with the Head of that Curriculum area and the wider Admissions team, you will be working to ensure maximum conversion from enquiry to application and application to enrolment, with a focus on compliance and independent advice and guidance.

This a fixed term opportunity for a period of 6 months with the potential to become a Permanent position.

Please note the working pattern for the role will be as follows:

Monday to Thursday 8:30am - 5pm and Friday 8:30am - 4:30pm.

There will also be a requirement to provide support on an evening at enrolment and admissions events throughout the year.

Responsibilities include:

  • Provide information to enquirers and applicants
  • Engage with wider student recruitment team especially marketing to ensure robust keep warm communications/campaigns are delivered for your area
  • Provide point of contact for Heads of Departments /Faculties, professional Services and enquirers/ applicants and lead the setting / monitoring of student recruitment targets within departments
  • Support the student enrolment process, the dispatch of enrolment information and other priority administration tasks
  • Track, input and report on recruitment leads
  • Ensure you are up-to-date on the latest funding guidance and regulations
  • Responsible for the coordination and processing of student applications across levels and subject areas for HE and FE in line with GDPR regulations
  • Responsible for the relaying of decision-making and notification of offers, including conditions for entry based on agreed criteria/entry requirements
  • Responsible for verifying documentation, which could include academic qualifications, DBS checks, Health Checks and other external checks
  • Input and record all applications in line with service level agreements to deliver a responsive, supportive and customer led service
  • Use College based systems (EBS) and processes to input, record and track applications

The Ideal Candidate

The ideal candidate will be learner and quality focused with a commitment to our vision of working together to transform lives. They should be able to contribute to our journey to Outstanding, creating a positive working and study environment, and, Equity, Diversity & Inclusion should be embedded within their core values.

Education & Training

  • GCSE 4 – 9 or equivalent level 2 qualification in Maths or be prepared to pass a test prior to interview to demonstrate level 2 ability and then if appointed achieve within an agreed timescale
  • GCSE 4 - 9 or equivalent level 2 qualification in English or be prepared to pass a test prior to interview to demonstrate level 2 ability and then if appointed achieve within an agreed timescale
  • A Level 3 or Advice & Guidance qualification is desirable but not essential
Experience
  • Working in a customer facing environment
  • Working within busy business unit with other members of a team
  • Experience of customer service
  • Willingness to undertake project work as and when required
  • Experience of process and procedures within an educational establishment e.g. DBS checks, NARIC etc.
  • Experience of giving initial advice and guidance to new students

For an informal discussion about the role, please email recruit@bradfordcollege.ac.uk

We reserve the right to close this vacancy early depending on the level of interest and number of applications so early application is advised.

Bradford College

At Bradford College our ambition is to transform the lives of our learners, help them to aim higher and support them to achieve their goals.

Located in the heart of Bradford, we offer a wide range of courses at varying levels, with something to suit everyone.

Benefits of working at Bradford College:

  • Generous annual leave entitlement – equivalent to 30 days holidays, plus bank holidays
  • Additional college closure days, including 2-week Christmas closure
  • Local government pension scheme, with a generous 18% employer contribution
  • Annual salary reviews
  • Career progression opportunities – 54% of all vacancies are filled internally
  • Free sports and gym facilities
  • Free wellbeing initiatives and access to our exclusive staff indoor and outdoor wellbeing space
  • Confidential employee assistance service and on-site mental health first aiders
  • Access to Bradford College benefits hub, offering retail, travel, leisure and dining discounts and cashback
  • Discounts on greener travel – cycle to work scheme & local MetroCard and Northern Rail discounts
  • Access to hair and beauty treatments in our student-led Signature Spa
  • On-site dining facilities, including our award-winning Grove restaurant
  • A host of training development opportunities
  • Fantastic campus facilities, a short walk to public transport links in the heart of the City of Culture 2025
  • The opportunity to work for an organisation that is truly committed creating a better future for all through education and training.

If you have the drive to further develop your skills and abilities, you will be given the support and opportunities you need to enhance your career. This includes access to in-house training and CPD, professional and academic qualifications and mentoring.

Bradford College is committed to supporting and promoting diversity and inclusion amongst our staff and student body. We promote applications across all sections of the community, recognising the benefits a diverse workforce can bring and therefore particularly encourage applications from groups which are underrepresented in our workforce.

We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect staff and volunteers to share this commitment. Pre-employment checks will be undertaken for this post including a check with the Disclosure and Barring Service. Please note that social media checks will also be undertaken during the recruitment process.

Please be aware it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children and vulnerable adults.

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