Admissions Officer

UNIVERSITY COLLEGE OF ESTATE MANAGEMENT; Reading; Hybrid; GBP 25,000 - 26,000

Job description

Admissions Officer

Full time (35 hrs/wk), Fixed term for 12 months

Split place of work between Horizons (Reading, Berkshire) and Home

Salary £25,500 FTE pa plus benefits

Applicants are required to submit a current CV, cover letter or email, and a Recruitment Check Form which can be found on our website.

We are looking for an enthusiastic individual to join our busy and fast-paced Admissions and Enquiries team. As an Admissions Officer, you will assist with all aspects of the recruitment of students onto UCEM’s programmes, helping to guide their decisions and realise their academic ambitions. You will offer information and advice, process applications and collaboratively work towards institutional targets for the recruitment of students. Working in a busy and lively team, you will provide integral support for the applicants’ journey, from initial enquiry through to registration.

Your accountabilities and responsibilities include:

1. Advise, counsel, and provide relevant information to applicants to enable them to make an informed decision about their programme
2. Support applicants by processing their applications efficiently, ensuring applicant data is recorded accurately in SITS (our student records database)
3. Promptly respond to enquiries from prospective students, their parents, and employers in a timely, professional and friendly manner
4. Track student applicants through the admissions process and carry out pro-active follow-ups to ensure maximum conversion rates

Our main requirements:

1. GCSE Maths and English Language Grade C or 4 or above
2. Experience in a similar role
3. Office and administration work, relating to providing good customer service
4. Using a database as part of your job role
5. Strong communication and listening skills with a commitment to providing excellent customer service

At UCEM we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

University College of Estate Management (UCEM) is a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. Wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

TO APPLY: Please send your CV, covering letter/email, and Recruitment Check Form to the UCEM recruitment inbox (details found within the job specification) by no later than Wednesday 09 April 2025 at noon.

EQUALITY, DIVERSITY, AND INCLUSION

Here at UCEM we champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.