Administrator/Receptionist

NHS; Barnstaple; On-site; GBP 20,000 - 30,000; Full time

Job description

Royal Devon University Healthcare NHS Foundation Trust

The post holder will be the first point of contact for patients entering any of the outpatient departments. The post holder will deal with routine queries and provide information to patients, relatives, and staff either face to face or over the phone.

Main duties of the job

As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy when they need it most.

Job responsibilities

The post holder will ensure the smooth running of Outpatient clinics. Carry out assigned tasks involving clinic preparation, reception duties, and the booking of follow-up appointments as per Trust guidelines. Additional administration tasks as directed by the Outpatient Team Leader.

Working Pattern: 2 days 07.45 till 17.45 and 2 days 07.45 till 17.30 Monday to Sunday as the service requires.

Interview Date:

1st May 2025

Contact Information:

For further information please contact: Stella Coleman, Interim Outpatient Team Leader, on 01271 337779 or [e-mail]

Inclusivity Statement

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities.

Benefits

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family-friendly policies. You'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities, and groups.

Salary and Additional Benefits

Salary is not the only financial benefit: You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options, and you can spread the cost of technology and home appliance purchases from major retailers.

Other benefits include:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter.
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme.

Person Specification

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Royal Devon University Healthcare NHS Foundation Trust