Administrator/Order Processor - Eccles

About the role

The Administrator/Order Processor will be responsible for efficiently processing orders, collaborating with the depot manager, warehouse, sales, and credit control teams. Key duties include managing incoming calls from internal and external customers, providing updates on stock availability, raising credit notes, printing delivery and invoice notes, and handling returned invoices. The role also involves filing documentation, ordering office supplies, and general office administration tasks. The ideal candidate must be confident in a fast-paced environment, possess proven experience managing a diverse workload, and be proficient in using computers.

You will be responsible for:

1. Processing orders
2. Working closely with depot manager, warehouse, sales, and credit control
3. Taking incoming calls from internal and external customers
4. Updating customers regarding out of stocks and alternative stock products
5. Raising credit notes
6. Printing driver delivery/invoice notes
7. Checking returned invoices from customers
8. Filing documentation
9. Ordering office stationery
10. General office duties

You will need:

1. Confidence working in a fast-paced environment
2. Proven experience managing varying workloads
3. PC literacy

Please note due to the nature of our business we are unable to take holidays in November/December.

What's in it for you?

• Employee discounts after 3 months, such as:
• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• A Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco bank. Terms and conditions apply.

About Us

Venus Wine and Spirits Merchants PLC is one of the leading independent drinks companies in the UK with warehouses in both London and Leeds. We supply more than 4,000 different products to our impressive client base of exclusive restaurants, bars, clubs, and hotels. We also supply private wine cellars, and organisers of concerts and special events. Our warehouse in London is also home to the Venus Cash and Carry which offers the most diverse and comprehensive range of drinks available under one roof. We also own the iconic Gerry's Wines and Spirits emporium based in Soho and purchased The Madison Drinks Company in November 2015.