Administrator - MIU Chippenham - Chippenham, Wiltshire

HCRG; England; On-site; GBP 22,000 - 26,000; Full time

Job description

Job Introduction

An Opportunity has arisen for an Administrator / Receptionist within our Reception Services Team to provide reception and admin support to our Minor Injury Unit (MIU) at Chippenham Community Hospital. The MIU is open for walk-in patients and for patients who have contacted NHS 111 and have been advised to attend. We are a busy, friendly team, who would welcome the opportunity to work with a new member of staff willing to contribute to the ongoing development of the services we provide.

Main Responsibility

The role will involve (but is not limited to) reception duties, registering patients for MIU, data input, booking in patients for X-ray and ultrasound appointments and dealing with X-ray telephone enquiries and booking X-ray appointments. If you are enthusiastic, have good IT skills and enjoy working in a team then we would like to hear from you. In return we can offer you a supportive, fast-moving and varied job, in an often-busy environment. Experience of patient administration systems would be advantageous. A full list of responsibilities can be found in the attached job description.

The Ideal Candidate

We are looking for a compassionate approach to supporting patient care and service improvements. You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. The essential requirements of this post are a good telephone manner, high-level communication skills and attention to detail. You will have good organisational skills and the ability to work both independently and as part of a team.

We have a full electronic patient record system which is central to our work, so accurate record keeping is critical, and you must be able to concentrate in a busy working environment.

Package Description

As an Administrator, you’ll be part of our valued Reception Services Administration team based at Chippenham Community Hospital. As part of the HCRG Care Group family, you’ll receive access to a range of exclusive rewards and benefits, including:

1. Competitive Salary: £22,369 - £25,814 per year, with group pension.
2. Daily Comforts: Free tea, coffee, and milk at your base location.
3. My Reward Hub Membership: Discounts on everyday purchases like groceries, plus cashback and voucher offers for treats for you and your loved ones.
4. Financial Flexibility: Access your wages as you earn them, helping you handle life’s unexpected moments without high interest rates or overdraft fees.
5. Wellbeing Support: Resources to help with your mental and physical health, from healthy recipes and activity challenges to counselling, legal advice, and debt management tools.
6. Learning Opportunities: Access to eLearning and bespoke career pathways through our ‘Outstanding’ learning and development team, The Learning Enterprise.
7. Innovative Culture: Be part of a team that encourages your ideas to improve how we work, backed by an annual £100,000 innovation fund.
8. Pride in Quality: Join an organization committed to the highest clinical and quality standards, with many services rated “Good” or “Outstanding” by the Care Quality Commission.

About the Company

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here.

If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can. As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.