Administrator – Insurance

Our client, a leading insurance claims loss adjusting company, is seeking a detail-oriented Administrator to join their dedicated team in West Malling. This is an excellent opportunity for an individual with strong administrative skills to make a positive impact while growing their career with an industry pioneer.

Position Overview

As an Administrator, you will play a vital role in supporting the company’s mission to provide efficient and caring claims management services. Your attention to detail and organisational skills will be key in managing data entry, correspondence, and various administrative tasks.

Responsibilities

1. Handle incoming calls using the BT phone system, providing excellent customer service and transferring calls as needed.
2. Perform accurate data entry into the company’s CRM system, maintaining detailed records.
3. Manage incoming and outgoing post, ensuring timely processing and distribution.
4. Liaise with Courts and other relevant parties to facilitate claims processing.
5. Assist with ad-hoc administrative tasks as required, adapting to the needs of the team.

Requirements

1. Excellent attention to detail, particularly when handling personal information.
2. Strong customer service skills with the ability to communicate clearly and empathetically.
3. Experience with phone systems is preferred.
4. Ability to prioritise tasks and work efficiently in a fast-paced environment.
5. Commitment to maintaining confidentiality and protecting sensitive information.

If you are a detail-focused administrator committed to providing exceptional support and ready to grow your career with an industry leader, we encourage you to apply.