Administrator Employability

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Employability

Catch22 delivers high quality and responsive employability programmes, which are relevant to the needs and aspirations of learners and job seekers, as well as the needs of employers and the economy, both today, and in the future.

CLIC Programme

You will be an experienced administrator with a passion to support Care Experienced Young people (CEYP) aged 18 - 30. The programme you would work on helps participants to look at their approach to challenges and manage them in new ways, supports them to upskill, grow and become work ready. You would report to the Operations Manager and sit within an employability team delivering a targeted employability contract to NEET CEYP across Liverpool City Regions and Greater Manchester. The contract you will be working is funded by Barclays.

The role can be home based with regular office days each month. We have a Liverpool office and are seeking a Manchester base.

We seek a diverse workforce and therefore are open to a range of backgrounds and experience; however, we seek an individual who is proactive, organised and resilient to deal with the varying demands of the role.

This role is intended to be a 5 day role (Monday - Friday) - happy to discuss how the hours would be structured and there is room for flexibility on the working pattern.

Job Description

• Maintain a filing and archiving system to ensure that documents are correctly filed and archived in the correct manner, with due regard for security and confidentiality.
• Responsible for processing invoices across Employability, raising appropriate PO’s, receiving, and tracking.
• Responsible for funding invoices, tracking and raising PO’s & communicating with advisors, ensuring full approval is in place.
• Handling invoices across relevant teams.
• Communicating and liaising with the finance department within Catch22.
• Tracking and saving relevant invoices correctly and raising new suppliers appropriately.
• Supporting the Operation Manager/Senior Operations manager to track credit card spend and allocate to the correct budget/programme costs.
• Reconciling of the Ops Managers/Senior Operations manager credit cards as and when needed.
• Keeping track of all credit cards and ensuring all Employability credit cards are reconciled on a regular basis and before financial deadlines.
• Responsible for petty cash payments, ensuring that the relevant authorisation is received, that relevant spreadsheets are completed and that reconciliations are undertaken in a timely manner, and all anomalies are accounted for.
• Responsible for requesting and tracking BACS payments where appropriate and approved.
• Tracking and assurance activities - checking of BACS, vouchers and petty cash payments relating to the programmes allocated to you.
• Ensuring advisors have (petty cash) confirmed responsibility for handling cash/floats when on outreach work.
• Ensuring cash safe is secure at all times.
• Arranging travel/hotel bookings/car hire for staff and clients, using relevant systems and maintaining relevant records.
• Attend Service, Team and Admin meetings and prepare minutes as requested.
• Organise meeting venues/equipment/refreshments for events. Support with virtual events on Teams and Zoom as required.
• Act as a point of contact for the team on all matters pertaining to administration, assisting them as and when required.
• Correctly manage the incoming calls and monitor the inboxes.
• Complete all daily/weekly tasks including Adobe sign requests, pre & post programme surveys, customer surveys, volunteering support and case study tracking.
• Keep on top of office supplies as needed.
• Supporting all new starters with setting up their IT equipment.
• Ensuring all advisor equipment is disposed of correctly and sent back accurately.
• Overseeing equipment supplies for client loans.
• Ensuring all cabinets and cupboards are locked securely.
• Health & safety rep for local office.
• Undertake any other duties as requested.
• Ability to respond well to a fast-paced environment.

Other

• Seek to improve his/her own performance, contribution, knowledge and skills.
• Participate in training and developmental activities as required.
• Ensure the implementation of Catch22’s Diversity & Equality policy statement.
• Comply with Health and Safety policies and procedures.
• Ensure the implementation of Catch22’s policies and procedures.
• Carry out other relevant duties, as required.

Qualifications

• Experience of working in a team.
• Experience of petty cash reconciliation and processing of invoices and credit card processes.
• Relevant Admin experience and/or qualification.
• Experience of working in the employability/welfare to work sector.
• A sound knowledge of using Microsoft software, particularly Word, Excel at an intermediate level.
• Knowledge of financial systems and procedures.
• Experience of using a CRM system (APTEM / Salesforce etc).

Additional Information

Salary: £25,000 per annum FT (Pro rata to 25 hours)
Hours of work: Part-time, 25 hours per week
Contract: Permanent
Flexibility: Hybrid working model: primarily home based with regular office days in either Liverpool or Manchester offices. The role can be office based if preferred.

Benefits:

• 28 days annual leave + bank holidays, rising to 33 days with service.
• Pension scheme with matching contributions of up to 4%.
• Discounted shopping opportunities.
• Supportive team and a vibrant office setting in the City Centre.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.