Administrator / Clinical Coder

Job summary

To be responsible for undertaking a wide range of data inputting duties. These can include, but are not limited to, read coding information from patient records, correspondence from other care service providers and other sources on the practice clinical system, adhering to the policies and procedures.

This role is 21 hours per week.

Main duties of the job

The following are the core responsibilities of the administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

About us

The Heron Medical Practice is a group of GP surgeries in Herne Bay and surrounding areas. Across 3 sites, our team consists of 7 GP Partners, 5 Salaried GPs, Advanced Nurse Practitioners, paramedics and pharmacists and a strong support team of non-clinical staff.

Job description

Job responsibilities

Administrator

1. Ensure all correspondence, reports, results etc. are filed in correct records and kept up to date
2. Management of medical records
3. Provide administrative support to members of the primary health care team
4. Process cervical screening lists
5. Process all PCSE tasks GMS3s, requests labels etc.
6. Updating patient records e.g. changes in personal information, immunisation status etc.
7. Registration and deduction of patients, liaising with patients and PCSE
8. Instructing staff as necessary on the use of the computer
9. Liaising with IT Helpdesks in regard to computer/clinical system problems
10. Scanning and recording all incoming post, filing EDTs via Docman
11. Docman admin duties adding new users, changing passwords etc.
12. Processing admin emails
13. Process all admin EMIS workflows GP2GP, Registration, SCR etc.
14. Processing online services applications and troubleshooting online services issues
15. Other duties as per doctors' instructions as dictated by changes in the nature of The Heron Medical Practice

Clinical coder

1. Read coding data on EMISWEB
2. Extracting the required data from clinical correspondence and inputting the data into the patients' electronic healthcare record
3. Coding all secondary care (hospital) letters
4. Code results and upload data as required
5. Support the team in the use of the clinical system
6. Provide guidance in troubleshooting when requested
7. Collate the required data for reporting purposes
8. Maintain effective security of data at all times
9. To attend training where applicable and ensuring all mandatory training is kept up to date.
10. Other duties as per doctors' instructions as dictated by changes in the nature of The Heron Medical Practice

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)

Desirable

• NVQ Level 2 in Health and Social Care

Skills

Essential

• Excellent communication skills (written and oral)
• Excellent IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• EMIS / Vision user skills
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

Experience

Essential

• Experience of working within general practice
• Experience of establishing effective office administrative systems

Personal qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Heron Medical Practice
Address

The Heron Medical Practice

269 Reculver Road

Herne Bay

Kent

CT6 6SR

Employer's website