Administrative Officer – Ballykelly, Limavady

Administrative Officer – Ballykelly, Limavady

Job Role: Administrative Officer
Pay: £12.59 per hour (Paid Weekly)
Location: Ballykelly, Limavady
Hours: Contracted hours are 8am-8pm Monday to Friday and every 4th Saturday on a rota basis. Currently, staff are working various shift patterns between 9am-5pm Monday to Friday.
Length of Assignment: Until 31/12/2025 (Likely extension)
Start Date: 26/03/2025

Job Duties:
These roles are telephony based. Main duties include:

• Answering calls within agreed timescales, taking personal responsibility to maximize availability for answering calls and delivering an accessible, effective service.
• Working collaboratively towards delivering and promoting resilience and the ability to work in a pressurised environment.
• Demonstrating excellent verbal and written communication skills.
• Building rapport with colleagues and customers.
• Contributing to a team environment.
• Working accurately within set deadlines and achieving targets.
• Possessing basic IT skills with an aptitude for learning new systems.
• Being organised with good time management skills.

Benefits Include:

• Working From Home
• Flexi Hours
• 5 GCSEs including Maths and English graded A-C (or level 2 equivalent).