Administrative Officer

Job Overview

We are looking for an organised and detailed-oriented individual to provide clinical administrative support to the Medical Examiner’s Service. This role will also involve providing comprehensive administrative support to Medical Examiners and Medical Examiner's officers while ensuring that Trust standards are adhered to in relation to all documentation and data input concerning patients and treatment.

Main duties of the job

• To provide an administrative service to the Department.
• To answer queries from bereaved families on the Medico-legal processes that apply after death with compassion and care.
• To operate the various IT systems used to fulfil the role/department requirements.
• To liaise with other hospitals, other personnel and patients proactively and at the request of a Consultant and the Service Manager.
• To undertake photocopying/scanning duties as required.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work-life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours. We do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Detailed Job Description And Main Responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person specification

Qualifications

Essential criteria

• Good education to GCSE standard or equivalent experience.
• NVQ Level 3 Administration or equivalent practical knowledge.

Skills

Essential criteria

• Ability to follow clear instructions and feedback to senior staff.
• Excellent interpersonal skills.

Desirable criteria

• Understanding of medical terminology.
• Judge/analyse situations to resolve patient problems.

Experience

Essential criteria

• Experience of working within a team environment.
• Ability to follow clear instructions and feedback to senior staff.

Desirable criteria

• Working with bereaved people.
• Working in the NHS either in a hospital/private practice/GP setting.

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well-performing, well-led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.
We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other: Committed to Excellence, Working Together and Facing the Future.

Apply online now.