Administrative Assistant - Tameside CAMHS

#JoinUsBeYou and make a difference to a child's life.

This is a fantastic opportunity for a highly motivated, enthusiastic and flexible individual to join the expanding Administration Team for the Tameside & Glossop CAMHS.

Main duties of the job

This role requires a highly organised person with the ability to prioritise their workload, work in a calm and effective manner and communicate well at all levels.

In this vital role, you will provide comprehensive confidential administrative services. Work is varied, interesting and sometimes challenging and requires someone who has a strong work ethic and a desire to work in a fast-paced environment.

Main aspects of the role will be to triage telephone enquiries, data inputting, typing of letters, scanning and uploading documents, and running busy outpatients clinics. You will also be assisting with the co-ordination of meetings, arranging and taking minutes at meetings as required.

With your previous experience of working in a busy office-based environment, you should have the ability to demonstrate accurate working and be able to work well as part of a team.

This is a clinic-based role; we are unable to support working from home.

About us

We are proud to provide high-quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

Job responsibilities

Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.

Person Specification

Education/Qualifications

• Good level of secondary education
• NVQ Business & Administration, level 3 or above or equivalent experience

Experience

• Extensive experience and knowledge of word processing and Microsoft packages
• Excellent clerical and typing skills
• Previous experience of dealing with clients/via telephone/face to face
• Able to cope with a degree of stress and work in a rapidly changing environment

Knowledge

• Good knowledge of using PC or laptop
• Good knowledge of Microsoft Office
• Previous knowledge and experience of office procedures
• Previous experience and ability to deal sensitively with people from a wide range of backgrounds

Skills & abilities

• Be able to work as part of a team
• To be able to work alone and without direct supervision
• Friendly non-judgemental attitude towards others
• Be able to prioritise workload
• Willing to attend all necessary training

Work related circumstances

• Must be able to communicate/liaise with all levels of staff within the directorate and other agencies
• Willing to carry out all duties and responsibilities of the post in accordance with the Trust's equal opportunities and Equality and Diversity policies
• Able to travel across the Pennine Care footprint

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.