Administrative Assistant / Scheduler

Quest Waste Management; Nottingham; On-site; GBP 40,000 - 60,000

Job description

Job Category: Business Support

Job Type: Full Time

Job Location: Nottingham

This is a full time role 40 hours per week across Monday to Friday. Flexible on start and finish time.

Answering and actioning calls and emails in a timely and efficient manner, to provide an excellent level of customer service internal and external. Planning daily schedules on a CRM system.

Key Responsibilities

• Dealing with inbound and outbound enquiries via telephone or email
• Liaising with customers via email and telephone
• Raising quotations using a CRM system
• Scheduling jobs
• Admin
• Invoicing

About You

We are looking for a candidate who has experience within an office environment (preferably transport or drainage), and a friendly manner may have previously gained experience from any scheduling or customer related role. Most importantly you must have excellent communication, planning and IT skills.

Qualities and Attributes

• Customer focused and driven to exceed customer expectations
• Good verbal communication skills
• Self motivated and happy to work alone and as part of a team when required
• Personable and presentable, taking pride in appearance and reputation of both self and company
• Prepared to learn new skills and undertake new activities in line with company growth and personal development with research

Pay: From £12.50 per hour

Benefits

• Company events
• Financial planning services
• Free parking
• Health & wellbeing programme
• On-site parking

Schedule

• Monday to Friday

Experience

• Customer service/ Admin: 1 year (required)
• Microsoft Office: 1 year (required)
• Big Change: 1 year (preferred)
• Planning or Scheduling: 1 year (required)

Licence/Certification

• Driving Licence (required)