Administrative Assistant (Part-time)

Salary: £14,280

Hours: 22.5 hours per week

Responsible to: Executive Assistant

Responsible for: Administration at the Care after Combat Headquarters

Location: Newark-on-Trent (On Site)

Closing Date: 29 January 2025

Main Role and Responsibilities

This role requires efficient and comprehensive Administrative Assistant and secretarial duties. This will include working closely with the Executive Assistant and other headquarters staff and taking meeting minutes as required. Efficiency and high competency are required in maintaining records, databases, filing systems and preparing correspondence for the operational team members. This role includes being the first point of contact for people telephoning Care after Combat therefore an excellent telephone manner is essential as well as the ability to manage and respond appropriately to enquiries. The role also involves meeting and greeting visitors. Duties will include and not be limited to:

• Close working with the Executive Assistant (EA), Lead Managers (LMs) and wider Care after Combat team, providing administration support
• Develop an in-depth knowledge of Care after Combat’s personnel structure for all contracts and projects.
• Develop an in-depth knowledge of Care after Combat’s aims and objectives
• Update given information from operational team members, and input into working databases (Salesforce, Microsoft Excel and other CRM systems)
• Responsible, as directed by the EA, for all aspects of secretarial and administrative support for Care after Combat.
• Effective communication, liaising with all Care after Combat staff, voluntary mentors, veterans in receipt of Care after Combat services, HMP prison staff, and external contacts
• Responsible for travel arrangements and booking accommodation
• Dealing with telephone, email and written correspondence.
• Maintain position of integrity, appreciating the need for confidentiality when dealing with people and issues appertaining to this post
• Maintain a filing system compatible with Care after Combat organisation and GDPR
• DBS administration – manage applications, ID verification and submissions, collate, check and file certificates
• Represent Care after Combat as required and always work in line with our aims, values and plans.
• Other duties may be assigned by the EA and / or SLT

Qualifications

Employment rights to live and work in the UK

Have a full driving license

Experience/ Knowledge

Essential

• Employment rights to live and work in the UK
• Have a full and clean driving license
• Previous office, administrative and organisational experience
• Ability to work collaboratively across teams and grades
• Experience of preparing high quality reports
• Experience in the use of Salesforce/CRM systems

Desirable

• Be a Veteran or have relevant working experience with the armed forces, the prison service or a Veteran’s charity
• Experience of NHS administration duties

Skills

Essential

• Good working knowledge of Microsoft Word, Excel and PowerPoint
• Experience of or relevant skills to evidence confident Administrative Assistant skills
• Excellent interpersonal skills; ability to network and communicate effectively with relevant outside agencies and staff
• Able to accept responsibility and to respond confidently and calmly when managing workload
• Able to work on own initiative, self-motivate and progress own work to deadlines once guidelines have been set

Values

• Approachable, cooperative and respectful of others
• Strong commitment to team working
• Good problem-solving skills and application of independent thinking
• Trustworthy, honest, ability to work autonomously, take responsibility and demonstrates integrity
• Ensure that the level of service provided is to the agreed quality standards

Working Conditions

Care after Combat takes the safety of its staff and volunteers seriously.

A full enhanced DBS check is required.

Candidates should submit a CV and covering letter. Any applications without both of these documents will not be considered for taking forward to interview.

Job Type: Part-time

Pay: £14,280.00 per year

Expected hours: 22.5 per week

Benefits:

• Company pension
• Health & wellbeing programme
• On-site parking

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 29/01/2025