Administrative Assistant

Administrative Assistant

Crystal&Co, a fast-growing company based in Northwest London, is renowned for delivering high-quality services across a broad spectrum of educational needs, from Construction Industry Courses to University Enrolment. As we expand our operations, we are looking for a dedicated and professional Administrative Assistant to support our team.

Who We Are:

At Crystal&Co, we are committed to fostering a culture of excellence, growth, and inclusivity. Our team is dynamic, collaborative, and invested in continuous professional development. We provide a supportive work environment with benefits and rewards tied to performance. Our success is built on providing exceptional services and investing in the growth of our people.

Key Responsibilities:

1. Administrative Tasks: Managing the timely printing, copying, and scanning of course materials to support our educational services.
2. Student & Assessor Support: Helping students and assessors during CSCS courses, ensuring smooth course delivery.
3. Payment Management: Accurately recording and maintaining payment details for the courses provided.
4. Customer Service: Responding to client inquiries via telephone and face-to-face, processing bookings, and delivering a high standard of customer care.
5. Document Proofreading: Ensuring the quality and accuracy of company documents.

Key Skills & Qualifications:

1. Exceptional organizational and multitasking abilities to manage a busy workload effectively.
2. Excellent communication skills in both verbal and written English.
3. A professional and friendly telephone manner with experience in customer-facing roles.
4. Proficiency in Microsoft Office (Word, Excel, Teams, Outlook) is essential.
5. Additional language skills, including Romanian, Russian, or Albanian, are highly desirable.

What We Offer:

1. A full-time position with flexible working days, as we operate 7 days a week.
2. A competitive salary in the range of 25,000 to 30,000 per annum, depending on experience and qualifications.
3. Private healthcare to support your well-being.
4. Free on-site parking, making your commute easier.
5. Occasional company events to foster team building and celebrate our successes.
6. A supportive and engaging work environment within a young, dynamic, and collaborative team.

If you are an ambitious individual looking to make a meaningful contribution to a forward-thinking company, we encourage you to apply.