Administrative Assistant

Anchoridge Counselling Services is a private practice in the London, Kitchener/Waterloo, Milton, and Oakville region. We are seeking an Administrative Assistant to join our team.

We are looking for a dedicated individual that has an avid interest in mental health and helping individuals on a daily basis. The successful candidate must be passionate about growing with the practice and taking on new challenges as they arise.

This position includes but is not limited to the following:

• Receiving visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately
• Responding in a professional manner to client inquiries - both over the phone and through email
• Scheduling client appointments
• Collecting payments
• Insurance verification
• Preparing and maintaining client files, paperwork, meeting notes, and managing/updating client databases
• Working with a team of admins from other locations (Oakville and London) and coordinating on projects/tasks assigned by the admin coordinator or clinical director
• Common workplace cleaning

Requirements:

• Previous experience as an Administrative Assistant or in a related field is an asset
• Experience in the mental health field
• Excellent communication and customer service skills
• The candidate must be very organized
• The candidate must be able to multi-task
• The candidate must be able to handle multiple tasks efficiently and is a very detail-oriented individual
• A high level of computer skills is a necessity; including Microsoft Office, Excel, etc.

Expectations:

• Be able to greet clients with empathy and warmth
• Be an effective team player and flexible in adjusting to changing work environments
• Participate fully as a member of the team and contribute to a positive work environment
• Keep others in the immediate team informed and up to date about the status/progress of projects, and all relevant or useful information related to day-to-day activities

Hours:

An on-call position for a 12:00pm - 8:00pm shift time.

Only apply if these hours work for you!

Education:

If you are pursuing a degree in Psychology, Social Work, or a related field, this can be a great career opportunity for you. Whether you are currently enrolled in your bachelor's program or are a recent graduate, this role offers valuable experience and the chance to grow within a supportive and professional environment. As an Administrative Assistant at Anchoridge, you will gain firsthand knowledge of the field, develop essential administrative skills, and contribute to the efficient operation of our services.

Job Type: Casual

Pay: $17.50 - $20.00 per hour

Expected hours: 1 per week

Benefits:

• Company events
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London, ON N6A 1N6: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• How many years of experience do you have in the mental health field?
• Will you be available to cover sick days/holiday days? This is for a casual position.

Experience:

• Administrative Assistant: 1 year (preferred)

Work Location: In person

Application deadline: 2024-11-30