Administrative Assistant

Are you an experienced Administrative Assistant looking for a new opportunity?

Do you have experience of working in a fast-paced environment within a large organisation?

Are you passionate about engaging with others and working as part of a team to achieve shared goals?

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

We have six regional centres – Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank. This post will be based in our Cardonald Regional Centre. NHS 24 also supports Hybrid Working for this role.

The Role

The Administrative Assistant will support the Training and Education team with NHS 24's administrative duties to facilitate the delivery of core training programmes to new and existing staff and provide administration support to the Head of Service for Practice Education and across the broader team functions as required.

The Administrative assistant will also act as the coordination point for the wider Training and Education team and administratively support the delivery of the induction of multiple groups of multidisciplinary staff per year. There may be numerous groups running concurrently at any one or multiple sites.

Key Responsibilities

1. Seek to review administrative processes across the Practice Education team making recommendations for improvements. In addition, the post holder will propose potential changes/developments to existing processes and procedures.
2. Organise a variety of formal and informal meetings, securing a suitable time for multiple attendees.
3. Organise room bookings, promoting the use of video conferencing systems to reduce the requirement for attendees to travel.
4. Production of formal minutes; some of the formal meetings the post holder will record minutes for will be submitted onwards to senior management groups or committees.
5. Review and maintain emails within the Training Advisor inbox responding to enquiries where appropriate.

Successful Applicant will:

1. Be educated to HNC level or equivalent level of knowledge or experience.
2. Have an ability to demonstrate an all-round professional attitude to performing.
3. Demonstrate a high attention to detail, prioritising workload and balancing conflicting priorities.
4. Have excellent interpersonal skills with the ability to demonstrate an all-round professional attitude especially under pressure.
5. Be enthusiastic, self-motivated, flexible and able to work on own initiative individually or as part of the wider team.

Benefits

NHS 24 offers a complete benefits package, with a permanent contract on Band 3 with a salary ranging from £26,869 to £28,998 Per Annum (pro rata if applicable). Placement on salary scale is dependent on confirmation of previous relevant NHS service.

We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:

1. 35 days annual leave (rising to 41) pro-rata.
2. Development opportunities including study bursaries, e-learning and classroom-based courses.
3. Enhanced pay for working public holidays.
4. Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme.
5. NHS discounts on goods and services.
6. HELP, employee support and assistance.

This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the success of a public organisation.

Interested?

Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Digital Candidate Application Guide which will support you in your application.

We recommend that prior to application, candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.

Our mission at NHS 24 is to create a workplace where everyone feels welcome, valued and part of the team. As an organisation that promotes inclusion, we celebrate difference, and we encourage everyone who joins us to be themselves at work.

NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.

NHS 24 has a legal obligation to ensure that it does not employ any Worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. NHS 24 does not hold a sponsorship license therefore will be unable to sponsor candidates for skilled worker visas. Candidates who require a Certificate of Sponsorship can access further information at www.bia.homeoffice.gov.uk. Skilled worker Visa and all current immigration rules are available at www.gov.uk.