Administrative Assistant

NHS; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job description

Cardiff and Vale University Health Board

To provide safe, accurate and timely receipting, checking distribution and collection of goods for the Joint Equipment Service (JES). To undertake all or part of the following:

1. Processing urgent SNWDD referrals.
2. Processing continence prescriptions.
3. Answering phone calls from the public and stakeholders.
4. Arranging driver workloads.
5. Ordering stock.

Main duties of the job

This post is fixed term for 12 months due to the needs of the service.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focused on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Job responsibilities

1. To undertake PC based duties, including the input of data, and the provision of Management Information reports.
2. To liaise with all sections within JES to expedite orders.
3. To liaise with suppliers where appropriate.
4. To communicate with District Nurses and Occupational Therapists to organise a safe and reliable delivery service from stores to patients' homes.
5. To liaise with patients/patients' families to organize safe and reliable delivery/collection of medical aids.
6. To ensure the system is maintained/updated for continence assessments.
7. To assist with receiving of goods, stock rotation, and the picking and packing of goods where necessary.
8. To collate and organize delivery documentation.
9. To operate and maintain documentation in relation to Procedures.
10. To arrange the servicing and maintenance of medical aids.
11. To assist in stock takes.
12. To assist in the arranging of drivers' work schedules.
13. To deputise for other stores staff when necessary.
14. Any other duties appropriate to the grade, which might be assigned from time to time.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

• Educated to GCSE or equivalent, or equivalent relevant administrative experience.

Skills

• Knowledge of Cardiff & Vale area.
• Ability to speak Welsh.

Specialized Skills

• Knowledge and experience of customer care techniques.
• Knowledge of multi-drop scheduling.

Personnel

• Ability to work as part of a team in a busy environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cardiff and Vale University Health Board

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