Administration Team Leader (Mobile Devices)

Capita; Fareham; On-site; GBP 25,000 - 45,000; Full time

Job description

Help get better trained personnel to the front line faster

Project Selborne is a Transformational Training programme with a strategic goal of modernising Royal Navy training to deliver “better trained sailors to the front line faster”.

As part of this modernisation students will now be given a personal electronic device at the start of their course to help carry out/aid their training. This role will be responsible for helping to facilitate the distribution and administration of the devices and lead a small team of Administrators.

This role is Fixed Term until March 2027 and will involve travel between Royal Navy establishments in the South of England.

Job Description

What you’ll be doing:

• Leading a small team of Mobile Device Administrators across multiple locations in the South of England.
• Distributing Personal Electronic Devices and their accessories to students on specified courses.
• Maintaining student allocation logs for those devices issued.
• Ensuring student profiles are set up on mobile device management system (JAMF).
• Setting up and maintaining course profiles on mobile device system.
• Processing and maintaining new App requests.
• Ensuring the electronic and physical cleaning of devices on their return from the student.
• Responsible for password resets and raising issues to second line support.
• Ensuring any ‘failed’ devices are packaged and returned effectively to supplier for repair.

What we’re looking for:

• Proficiency in using IT (hardware/software) within the workplace.
• Strong administrator.
• Excellent organisational skills.
• Ability to travel in the South of England.
• Ability to gain UK SC clearance.

About Selborne

Selborne is a wide scale, 12 year transformation of Royal Navy Training. The contract worth GBP 1 billion was awarded in December 2020 to a consortium led by Capita to deliver and modernise training for the RN. The consortia of partners known as Team Fisher includes Raytheon UK, Fujitsu and University of Lincoln together with 14 other UK-based suppliers.

Our ‘one team’ philosophy is about collaboration and openness, key to the success of this programme. We are looking for people with the talent and experience who can help shape better outcomes for our customers. We are using our expertise in digital transformation to review service design, modernise courses and deploy cutting edge technology to enhance courses including synthetic training (simulator) systems and data analytics. This programme is a shared endeavour working alongside the Royal Navy’s Training Management Group (TMG) as a single integrated team. Together, we will address challenges and collectively improve outcomes for sailors and marines at scale across the naval enterprise – something we are proud to be part of over the coming years.

Benefits:

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
• Full training will be given.
• Free parking and excellent facilities onsite.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. We will be in touch with you regarding your application shortly, however if you need to contact our recruitment team please email [e-mail].

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [e-mail] or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.