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Administration Team Leader

Guy's and St Thomas' NHS Foundation Trust

London

On-site

GBP 30,000 - 50,000

Full time

9 days ago

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Job summary

An established industry player is seeking a dedicated individual to lead a team of administrators in a dynamic healthcare environment. This role involves managing day-to-day operations, ensuring high-quality administrative support, and fostering effective communication within a multi-disciplinary team. The successful candidate will thrive in a busy office, handling complex issues with professionalism and making judicious decisions with minimal supervision. If you are passionate about delivering exceptional service and leading a team, this opportunity is perfect for you.

Qualifications

  • Erfahrung in der Leitung von administrativen Teams und der Optimierung von Arbeitsabläufen.
  • Fähigkeit, in einem dynamischen Umfeld zu arbeiten und komplexe Probleme zu lösen.

Responsibilities

  • Leitung eines Teams von Administratoren zur Bereitstellung hochwertiger Unterstützung.
  • Überwachung der Arbeitslast und Zuweisung von Teammitgliedern für optimale Unterstützung.

Skills

Kommunikation
Kundenservice
Teamführung
Beziehungsmanagement

Job description

Therapies & Rehab Directorate are seeking an experienced, dedicated and enthusiastic individual with excellent communication and customer service skills. A professional approach and the ability to develop strong working relationships with a wide range of people and services will also be needed.


The successful candidate will join a large team and be responsible for the day-to-day line management and leadership of administrative staff. You will be expected to supervise the workload of the team and allocate team members to optimise administrative support across the hours of service (8am-6pm).


The role is based in an ever changing environment where Patient pathway tracking and patient care is at the forefront.


This role will require rotating shifts as follows; 8am-4pm, 9am-5pm, 10am-6pm which is in line with other current team members.


The post holder will lead a team of administrators to provide a high quality administrative support service to the department. The post will provide a broad range of support activities to ongoing and fixed-term projects within the department and will ensure the smooth running of the service and effective internal and external liaison to contribute to the successful running of the office as a whole.


The role will require the individual to interact with a multi-disciplinary team in a very busy office environment, dealing with highly complex and sensitive issues, often requiring appropriate judgements to be made under minimal supervision.


For further details / informal visits contact: Name: Genevieve Mensah Job title: Assistant Service Manager Email address: Genevieve.Mensah@NHS.NET Telephone number: 020718888888

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