Administration Officer

NHS; Colchester; On-site; GBP 23,000 - 24,000

Job description

Job summary

We are seeking to recruit an enthusiastic person to join our team as an Administration Officer, fixed term until 31st December 2025.

You will need to have an understanding of how North and Mid Essex Equipment Loans support and assist people to maintain their independence and safety in their own home. The service has a key role in supporting provision of end of life care, to those in their own homes, through timely provision of critical equipment.

Each day is varied, often providing rewarding challenges supporting and assisting colleagues and patients and their family.

Internal applicants currently employed by ESNEFT will be offered on a secondment basis only. This will need to be discussed with your line manager.

Main duties of the job

You will process equipment requests from clinical staff working within ESNEFT, North East Essex CCG, NEECS, Mid Essex CCG/Community Services (Provide) and Mid Essex Hospital under the direction of the Assistant Manager or Operational Manager.

You will be expected to return incomplete orders if clinical reasoning is not provided to the prescribing clinician or ward.

You will check data processes to enable funds to budget holders.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offers a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Date posted: 24 March 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £23,615 a year per annum pro rata

Contract: Fixed term

Duration: 9 months

Working pattern: Full-time, Part-time

Reference number: 432-HR2430-24

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

• GCSE grade 5/C or equivalent in English and Maths

Desirable

• NVQ level 2 in administration/secretarial or equivalent
• AMSPAR
• Medical terminology

Experience

Essential

• Previous office based administrative work
• Working with members of the public
• Use of Microsoft Office
• Working as part of a team

Desirable

• Previous NHS admin experience

Knowledge

Essential

• Confidentiality and Data Protection
• Customer service

Desirable

• NHS knowledge of relevant work area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: East Suffolk and North Essex NHS Foundation Trust

Address: 659-662 The Crescent, Colchester, CO4 9YQ

Employer's website: https://www.esneft.nhs.uk/