Administration Officer

An opportunity has arisen for to join the Northumberland Recovery Partnership (addictions) admin team as Admin Officers based at Greenacres, Ashington.

Applicants should have previous experience of working in an admin role and hold excellent typing and IT skills.

Applications should have access to their own transport as there will be an expectation to travel to other sites in Blyth or Berwick to provide cover as required.

Applicants will be expected to participate in rota cover for late clinics at both Ashington or Blyth as required.

Applicants will need to demonstrate excellent organisational and communication skills and show a high level of accuracy and attention to detail.

Main duties of the job

The post holders will provide full admin support to the Northumberland Recovery Partnership multi-disciplinary team and partners. Main duties will include:

1. Reception meet & greet
2. Call handling
3. Managing petty cash
4. Managing clinic diaries and arranging appointments
5. Managing prescriptions
6. Note taking of meetings

About Us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Date posted: 27 March 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,071 to £25,674 a year per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 263-SCG25-053-AD

Job locations

Greenacres Centre
Green Lane
Ashington
NE63 8BL

Job Description

Responsibilities

Job description Job responsibilities

Please find attached job description for full details.

Advertising date: 27th March 2025

Closing date: 10th April 2025

We welcome your application.

Person Specification

Essential

• Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 in Business Administration (or equivalent)
• Audio Typing Qualification or demonstrable equivalent experience
• Good level of education to O-level/GCSE or equivalent in English Language

Desirable

• NVQ Level 3 in Customer Care

Knowledge and Experience

Essential

• Working knowledge of Microsoft applications including Outlook, Word and Excel
• Ability to maintain and update patient information database(s)
• Good working knowledge of office procedures
• Previous secretarial experience
• Ability to prioritise and plan own workload
• Audio typing experience
• Knowledge of NHS Policies and Procedures

Desirable

• Experience of processing NHS documentation
• Experience using stock ordering systems and/or petty cash systems
• Experience of working with paper-based and electronic filing systems
• Knowledge of working in an NHS environment

Skills and Competencies

Essential

• Excellent communication and interpersonal skills
• Note taking skills
• Good organisational and planning skills using own initiative
• Ability to uphold confidentiality at all times

Desirable

• Shorthand skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name: Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address: Greenacres Centre
Green Lane
Ashington
NE63 8BL

Employer's website: https://www.cntw.nhs.uk/careers/