Administration Officer

Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust

An opportunity has arisen to join the Northumberland Recovery Partnership (addictions) admin team as Admin Officers based at Greenacres, Ashington.

Applicants should have previous experience of working in an admin role and hold excellent typing and IT skills. Access to own transport is required due to the expectation to travel to other sites in Blyth or Berwick for cover as needed.

Applicants will be expected to participate in rota cover for late clinics at both Ashington or Blyth as required. They must demonstrate excellent organisational and communication skills, along with a high level of accuracy and attention to detail.

Main Duties of the Job

The post holders will provide full admin support to the Northumberland Recovery Partnership multi-disciplinary team and partners. Main duties will include:

1. Managing petty cash
2. Managing clinic diaries and arranging appointments
3. Managing prescriptions
4. Note taking of meetings

About Us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return, we can offer a dynamic working environment in which to build a career.

Job Responsibilities

Please find attached job description for full details.

We welcome your application.

Person Specification

Education and Qualifications

• Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) e.g., NVQ Level 3 in Business Administration (or equivalent)
• Audio Typing Qualification or demonstrable equivalent experience
• Good level of education to O-level/GCSE or equivalent in English Language
• NVQ Level 3 in Customer Care

Knowledge and Experience

• Working knowledge of Microsoft applications including Outlook, Word, and Excel
• Ability to maintain and update patient information database(s)
• Good working knowledge of office procedures
• Previous secretarial experience
• Ability to prioritise and plan own workload
• Audio typing experience
• Knowledge of NHS Policies and Procedures
• Experience of processing NHS documentation
• Experience using stock ordering systems and/or petty cash systems
• Experience of working with paper-based and electronic filing systems
• Knowledge of working in an NHS environment

Skills and Competencies

• Excellent communication and interpersonal skills
• Good organisational and planning skills using own initiative
• Ability to uphold confidentiality at all times
• Shorthand skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.