Administration Manager-Maternity

We are recruiting for a Administration Manager-Maternity who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will work collaboratively with clinicians to ensure day to day management of outpatient activity.

The post holder will be responsible for administrative support provided within maternity services.

You will ensure smooth running of the office by carrying out a range of administrative tasks and overseeing the management of administrative tasks within the team.

This will involve the ongoing support of the clinical midwifery teams and their administration teams, establishing common systems and procedures that are both efficient and effective.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

We have an exciting opportunity for the role of Maternity Administration Manager within Women and Children's Division.

The Maternity Administration Manager will be responsible for the management of administrative teams within the maternity service dealing with recruitment, training, development, discipline and appraisal of these staff. The post holder must apply a high degree of confidentiality to all of their work.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

1. The Lister Hospital, Stevenage
2. New Queen Elizabeth II (New QEII), Welwyn Garden City
3. Hertford County, Hertford
4. Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications

Essential

• GCSE's or equivalent
• Evidence of continuing development

Desirable

• Degree or equivalent

Previous Experience

Essential

• Senior secretary/PA and administrator within the NHS or Health Care setting
• Ability to modify, structure, maintain and present data and information using Microsoft Word and Excel.
• Secretarial experience relevant to specialty.

Desirable

• Experience of undertaking appraisals and managing staff sickness/absence.
• Ability to cope in stressful situations.
• Ability to multitask.
• Experience of Patient Administration (Lorenzo, CMiS etc).

Skills

Essential

• Excellent communication skills and presentation skills
• Excellent verbal/written and interpersonal skills.
• Active and supportive team player with the ability to work within and across teams.
• Ability to share and disseminate information.
• Organisational, time management and prioritisation skills.
• Flexibility with hours of work and approach.
• Ability to work on own initiative.
• Awareness of limitations of experience and role problem solver.
• Able to set and meet deadlines.
• Ability to undertake and co-ordinate project work.

Desirable

• Training and facilitating.

Knowledge

Essential

• Computer software including Microsoft Office, Excel and PowerPoint.
• Database development.
• Organisational structures
• Undertaking of performance review/appraisal.

Desirable

• Understanding of budget
• NHS Trust Policies.
• Knowledge of the Trust, support departments and patient pathways

Other requirements

Essential

• Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff
• Role model our Trust values every day.

Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB

Any attachments will be accessible after you click to apply.