Administration Manager

This role will play a key role in managing the admin team in the Residential Property department. This includes providing guidance to team members and overseeing administrative functions to ensure accuracy. The successful candidate must have at least 4 years' experience working within a conveyancing department and have excellent organisational skills.

Company Benefits:
Support Staff Bonus
Free car parking for your convenience
Pension
Enhanced maternity and paternity pay
25 days holiday plus an additional day for Christmas closure

Key Responsibilities:

1. Lead and develop the admin team to provide an excellent support service to clients.
2. Train and develop existing and new staff.
3. Lead the recruitment of new team members within the admin team.
4. Preparation of agenda, minutes and data for departmental meetings.
5. Diary management and scheduling for HOD.
6. Management of billing process each month.
7. Carry out administration meetings and feedback to HOD.
8. Prepare for departmental business development meetings on a monthly basis and feedback to HOD and Business Relationships Manager.
9. Play a key role in establishing the remote support team and ensuring that they are fully integrated into the UK team.
10. Liaise with clients and agents to ensure relationships are maintained to the highest standards.
11. Receive and check mortgage offers, liaise with clients and lenders on enquiries.
12. Chase clients for deposits and signed papers & get file ready for exchange.
13. Handle all post completions matters up to post registrations.
14. Close abortive files.
15. Occasionally create quotes and open files during peak periods.
16. Draft and send out papers on sales.
17. Administer relevant transaction documentation within the department.
18. Create and maintain accurate records of transactions.
19. Conduct audits of information held on internal systems.
20. Adhere to internal and external compliance requirements.

Experience and Skills Requirements:

1. A minimum of 4 years previous experience of Conveyancing Administration is essential.
2. Team management experience.
3. Ability to build and lead a team in a fast-paced environment.
4. Exemplary attention to detail.
5. Robust and practical organisation skills.
6. Capable of working independently.
7. Can-do attitude.
8. Proactive approach to matters.
9. Clear and confident communication.
10. Excellent customer service skills.

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.