Administration Assistant Oncology & Haematology

Administration Assistant Oncology & Haematology

The Shrewsbury and Telford Hospital NHS Trust

The Oncology & Haematology Department at The Royal Shrewsbury Hospital is looking for a full-time Administrative Assistant to join a team of staff who support the administrative work necessary for the smooth running of the Centres.

The ability to prioritise and structure workload and present a calm and understanding approach at all times is key to this role. Excellent communication skills, and the ability to treat patients with empathy, dignity, and respect are essential.

Basic computer skills are essential. Previous experience of working with the hospital electronic patient administrative system is preferred, but training will be provided.

The post holder will need to be able to work 37.5 hours between the hours of 8.00 am and 6.00 pm and will work as part of a wider team including Consultants, Medical Secretaries, Nurses, and Health Care Assistants. The post holder will be expected to cover administrative roles within both the Oncology and Haematology Departments.

Main duties of the job

The post holder will work flexibly across all administrative services to meet service needs, which will include reception, appointments, clinic preparation, and all office support functions.

About us

The Lingen Davies Centre and O'Connor Haematology Unit Departments care for cancer patients within Out-patient Clinics and Day Units delivering chemotherapy, immunotherapy, and radiotherapy treatments. You will be working as part of an Administration Team that is caring, friendly, and helpful in making a great first impression when patients/visitors arrive at the Departments. The Administration Teams play a vital role in supporting our Health Professionals to provide the very best care. The Department offers a fully supportive environment to work in with great opportunities to progress.

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Skills & Knowledge

• Keyboard Skills
• Understanding of confidentiality/data protection issues
• Knowledge of Health and Safety in the Workplace
• Knowledge of Careflow
• Experience of working in the NHS

Education

• GCSE English and Maths Grade 4-9 or equivalent experience
• Knowledge of Microsoft Office packages e.g., PowerPoint, Word, Excel, and other IT skills acquired through training and practical experience
• OCR (RSA) Stage 1 word processing (or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Shrewsbury and Telford Hospital NHS Trust