Administration Assistant (IT Overheads)

TN United Kingdom; Leicester; Hybrid; GBP 20,000 - 30,000

Job description

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Client:

Bellrock Property and Facilities Management

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

46b83a177d81

Job Views:

5

Posted:

30.03.2025

Expiry Date:

14.05.2025

Job Description:

Administration Assistant (IT Overheads)

At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems, but with peace of mind. We unlock that by being technology-led, but people-driven. So when you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the heart of our business. We’re all about helping them to shine.

This is a newly created role based at our Leicester office. We are looking for an enthusiastic, well-organised individual to provide admin support to our IT Team. This role is ideal for candidates with strong administrative backgrounds looking to gain experience in an IT environment or those transitioning into a tech-supporting role without deep technical knowledge. This role will suit someone who has a passion for technology and a desire to join a busy IT Department.

The team provides support for over 1,700 users covering multiple sites located throughout England and Scotland. The successful candidate will have a can-do attitude, excellent phone manners, and be confident under pressure.

The role will be office-based, with some flexibility to work remotely on agreed days. The successful candidate will be performing general IT admin support duties and support the IT teams as part of the IT Service Delivery role.

How will you be the change?

We believe every role is essential to providing peace of mind for our customers - whatever part of the business you’re in. Every role plays a part in driving us further, and everyone can be the change. That’s how we deliver value for our customers and build systems that lead the way.

As an Administration Assistant with Bellrock, you’ll do it by:

• Obtaining quotations from our approved suppliers for equipment and software, licence renewals.
• Liaising with suppliers on any issues with orders and deliveries.
• Raising orders for IT equipment purchases and updating records of all purchases.
• Liaising with the Procurement team to set up new suppliers on our system.
• Conducting weekly stock checks of all IT equipment to ensure continued stock flow.
• Adding contracts into our ManageEngine Service Management platform and obtaining renewal prices.
• Managing our mobile phone portal including carrying out all sim swaps, phone updates, and ports.
• Creating mobile phone usage reports, checking leavers tickets for spare mobile numbers, and allocating them to new starters.
• Processing IT invoices over to the finance team and liaising with finance and the suppliers on any payment requests.
• Updating telecoms spreadsheet and liaising with telecom suppliers on any changes and cancellations.
• Organising for the IT Recycling company to collect IT equipment for disposal and keeping a record of certification and updating asset disposal information in ManageEngine.
• Updating asset information to finance for their invoice summary log for external audits.

What does it take?

If you’re ready to be the energy that helps us build our business, share our success, and really own it as an Administration Assistant, you’ll need:

• Proficiency in Microsoft Office 365 (Outlook, Excel, and Word).
• Ability to maintain accurate records and documentation.

CORE QUALITIES AND ATTRIBUTES

• Excellent interpersonal skills and self-motivation.
• Exceptional time management and task prioritization.
• Ability to work both independently and within a team environment.
• Proactivity in identifying administrative gaps and suggesting improvements.
• Willingness to assist colleagues and contribute to team success.
• GCSE’s grade A-C in English and Maths (4-9).

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from Leicester Head Office, LE1 6LP Monday-Friday 08:30-17:00.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

• 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us).
• Salary exchange pension scheme.
• Life cover.
• Paid sick leave.
• Health Assured employee assistance and wellness program.
• Enhanced maternity, paternity, and adoption leave.
• Salary sacrifice schemes: Cycle to work.
• Holiday purchase scheme of additional 5 days per year.
• Offers and discount scheme designed to save money on everyday shopping and essentials.
• MotorSave Scheme.
• Refer a friend.
• Liftshare.
• Virtual GP.

Helping you to shine

We’ve always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.

So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

Ready to start shining?

Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. If you’re ready to start your career journey with Bellrock, we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You.