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Administration Assistant - HR Operations

Sopra Steria Group

York

Hybrid

GBP 24,000

Full time

7 days ago
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Job summary

An established industry player is seeking a detail-oriented HR Administrator to join a collaborative team. In this hybrid role, you will support transaction processing for high-profile clients while working primarily from home. Your responsibilities will include addressing routine queries, managing administrative tasks, and ensuring smooth operations. The ideal candidate will possess strong numerical and communication skills, excellent customer service abilities, and the capacity to work effectively as part of a team. This role offers the opportunity to contribute to meaningful projects within a supportive environment, with flexible working arrangements available.

Benefits

25 days annual leave
Health cash plan
Life assurance
Pension
Flexible benefits fund

Qualifications

  • Strong numerical and written communication skills are essential.
  • Excellent customer service abilities and proficiency in PC use.

Responsibilities

  • Assist in transaction processing services for clients.
  • Handle core administrative and operational tasks.

Skills

Numerical Skills
Written Communication
Customer Service
PC Proficiency
Microsoft Office
Organisational Skills
Interpersonal Skills
Team Collaboration
Problem-Solving

Tools

Microsoft Office

Job description

Are you seeking a role within a collaborative team, ensuring smooth transaction processing for clients?

Here at SSCL, we're on the lookout for a HR Administrator to join our busy team supporting one of our high-profile Government Clients. You’ll play a key role in helping process transactions for clients, taking on a variety of tasks within your team. This includes handling day-to-day activities, answering common questions, and dealing with routine issues.

This is a hybrid role, where you'll work from home most of the time, but you'll need to be in the York office on Tuesdays and Wednesdays!

What you’ll be doing:
  • Assisting in the provision of transaction processing services to one or more clients.
  • Being responsible for core administrative, operational, and/or technical tasks within a section or department.
  • Providing a range of straightforward, routine services as part of a team handling similar activities.
  • Responding to routine queries, issues, or situations.
  • Referring any unusual or non-routine situations to the appropriate team members.
What you’ll bring:
  • Strong numerical and written communication skills.
  • Excellent customer service abilities.
  • Proficient in PC use and Microsoft Office applications.
  • Exceptional organisational and interpersonal skills.
  • Ability to collaborate effectively in a fast-paced environment as a strong team player.
It would be good if you had:
  • Capability to follow established processes.
  • Ability to navigate and understand relevant systems.
  • Strong numeracy skills (manual calculations).
  • Effective problem-solving abilities.

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Full time, 12 month FTC

Location: York

Security Clearance Level: SC

Internal Recruiter: Sophie

Salary: £23,463 per annum

Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund

Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

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