Administration Assistant - East Dermatology Service

Administration Assistant - East Dermatology Service

Mid Cheshire Hospitals NHS Foundation Trust

We have an exciting opportunity to join our friendly and motivated Dermatology admin team based at Waters Green Medical Centre in Macclesfield.

We are looking for an enthusiastic, hardworking and well-organised individual to join our team. Ideally, the candidate will have good IT skills, good customer care skills, and interpersonal skills. NHS experience would be an advantage.

This is a very busy role and the right person must be able to work within a busy team and work to deadlines. In return, you will be supported and full training will be given.

The role is part-time.

Main duties of the job

Dermatology is a very busy department, with high numbers of patients seen every week.

The main duties of the post include processing paperwork, filing referral letters, liaising with consultants and solving queries, putting patients on the waiting list, supporting the bookings team, and actioning histology reports. Knowledge of RTT will be advantageous.

About us

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients through supporting the correct use of PPE.

The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

Job responsibilities

To provide a comprehensive administration and clerical service to the Division. Maintain the preparation and flow of patient data/information, hard copy or electronic, ensuring that all data/information is maintained to the agreed quality standard and available at the right time and place. The post holder will also be expected to organise their own workload in order to maintain an efficient and professional service.

Person Specification

Skills

• Basic all-round IT skills

Knowledge

• NHS knowledge
• RTT and/or cancer pathways

Experience

• Working with sensitive information
• Working with vulnerable and emotional people

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Mid Cheshire Hospitals NHS Foundation Trust