ADMINISTRATION ASSISTANT (COMMUNITY CARE)

Location: Council Headquarters High Street Elgin Moray, IV30 1BX

Salary: £25,692 - £27,200 per year

Contract Type: Permanent

Position Type: Part Time

Hours: 32.75 hours per week

Work From Home: Hybrid

Job Description

To provide effective & efficient administration support within the Community Care Finance section, ensuring the correct charging for Community Care Services is implemented in accordance with Moray Council Policy & Scottish Government Legislation.

Responsibilities

• To be aware of relevant legislation relating to the charging policies/criteria as laid down by Central/Local Government to assist with the calculation of Financial Assessments for Community Care Services.
• To be aware of welfare benefit entitlement and the relevant eligibility criteria in order to advise Service Users and or their families, work colleagues of benefits/services available and the applicable charge for services.
• To advise Service Users/Representatives, fellow work colleagues and service providers of charges for care services.
• To use on a daily basis several IT systems for maintaining accurate Service User/Provider information.
• Provide full administrative support within the team and undertake financial and administrative tasks as directed by the Administration Officer or Community Care Finance Officer.

The Individual

• Experience/Training in Local Government financial systems.
• Knowledge & basic understanding of welfare benefits.
• Experience of using a range of computer packages including Microsoft Office, Excel, etc.
• 4 SQA Standard Grades or equivalent (at level 3 or above including English and Mathematics/Arithmetic).
• Excellent keyboard skills.
• Effective communication skills – both oral and written.
• Self-confident and self-motivated.
• Ability to record information accurately.
• Sound knowledge of software packages e.g. Microsoft Office.
• Ability to demonstrate a high standard of numeracy, organisational and administrative skills.
• Ability to be compassionate and demonstrate patience, tact, and understanding.
• Ability to work as part of a team.
• Willingness to accept direction/delegation.
• Appreciation, acceptance of, and commitment to the importance of confidentiality.
• Where required, an ability to work using own initiative, while also being a team player.
• Ability to work in a shared office.
• Flexibility to meet the needs and demands of the service.
• Ability to work in different offices dependent on the service.