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Administration Assistant – Junior Role

Recruitment Avenue

London, London

On-site

GBP 15,000

Full time

4 days ago
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Job summary

An established industry player in luxury travel is seeking an enthusiastic Administration Assistant to join their dynamic team. This junior role is perfect for a school leaver eager to kickstart their career in the travel industry. You will play a vital role in supporting the reservations team, maintaining communication with customers and agents, and handling administrative tasks. With a focus on detail and excellent organisational skills, you will thrive in a fast-paced environment. This role offers a unique opportunity to learn and grow within a globally recognised company, all while enjoying a supportive team atmosphere and attractive benefits.

Benefits

Prime location in London Bridge
Pension scheme
20 days paid holiday plus bank holidays
Your birthday off
Company bonus scheme
Subsidised gym membership

Qualifications

  • Strong communication and organisational skills are essential.
  • Proven ability to manage workload under pressure.

Responsibilities

  • Monitor and manage post sales enquiries effectively.
  • Generate invoices and support the reservations team.

Skills

Outstanding telephone manner
Motivated and proactive individual
Team ethic
Competency in Microsoft Word
Competency in Microsoft Excel
Competency in Microsoft Outlook
Eye for detail
Excellent time-management
Organisational skills
Excellent communication skills
Interpersonal skills

Education

School leaver or equivalent

Tools

Microsoft Word
Microsoft Excel
Microsoft Outlook

Job description

Job Title – Administration Assistant – Junior Role

Job Location –London

Salary –£15k

Our client is a globally recognised and award-winning tour operator, offering luxury holidays to Asia and South America.

They are looking to recruit an office junior that is an enthusiastic and efficient communicator with an eye for detail and excellent organisational and team-working skills.

The role will be primarily a supportive role for the reservations team. The ideal candidate will be versatile enough to maintain an effective communication channel between customers and agents and the team, along with assisting with writing up quotes and final documents, and general administration duties.

This would be perfect for a school leaver or someone looking to get into the travel industry.

Key responsibilities:

  1. Responsible for monitoring and management of post sales enquiries
  2. Arranging write ups of itineraries for the Tailor-Made department
  3. Corresponding via email daily
  4. Loading and checking passenger data with great accuracy
  5. Communicating with internal and external partners
  6. Generating invoices
  7. Conducting conversations with customers via our Live Chat function
  8. Additional duties; Support to the Groups department

Skills Required:

  1. Outstanding telephone manner
  2. Motivated and proactive individual with a strong team ethic
  3. Competency in Microsoft Word, Excel and Outlook
  4. Eye for detail, excellent time-management and organisational skills that will enable efficient multi-tasking and prioritisation
  5. Ability to manage workload under pressure, prioritise, follow-up and ensure all tasks are performed on time
  6. Proven written skills, including ability to accurately proof and develop customer literature
  7. Excellent communication and interpersonal skills
  8. Confident in supporting a busy team

Benefits:

  1. Working in a prime location in London Bridge
  2. Pension scheme
  3. 20 days paid holiday plus bank holidays
  4. Your birthday off
  5. Company bonus scheme
  6. Subsidised gym membership
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