Administration Assistant

NHS; Middlesbrough; On-site; GBP 20,000 - 30,000; Full time

Job description

South Tees Hospitals NHS Foundation Trust

This post is for internal candidates to South Tees Trust. If you are not currently working within the trust your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

Department: Ophthalmology

These posts are to provide a clinical administration/typing service based at The James Cook University Hospital in Middlesbrough and Friarage Hospital based in Northallerton.

Main duties of the job

We are looking for someone who is:

• Wanting to gain invaluable experience across a wide variety of roles
• An enthusiastic team player
• Able to work flexibly
• An excellent communicator with a high level of interpersonal skill
• An accurate typist with OCR/RSA qualification or equivalent level typing qualification or experience
• Able to type at an entry level of 50 words per minute, working towards 70 words per minute
• Experienced in audio-typing (desirable)
• Knowledgeable of Office, Outlook, including Word, Excel, Powerpoint, E-mail and Internet
• Able to demonstrate efficient and accurate word processing skills
• Committed to personal development with evidence of this
• Able to demonstrate diplomacy, tact and sensitivity
• Aware of the importance of confidentiality

If you believe you are the person we are looking for we would be glad to hear from you.

This vacancy will close when we receive sufficient completed applications.

South Tees Hospitals NHS Foundation Trust offers novice leadership and improvement training to all new staff to the Trust.

About us

South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.

The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size. It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad. In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe. The James Cook University Hospital has a modern, central operating suite containing 20 well-equipped theatres and a 16-bedded intensive care unit. There is also an Institute of Learning, Research and Innovation on site, embracing postgraduate medical education, undergraduate teaching centre, nurse training school, the school of radiography and library facilities.

The Friarage Hospital in Northallerton is an essential part of our organisation and an important point of delivery for the community. It is one of the smallest district general hospitals in the country and has 189 inpatient beds.

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

KNOWLEDGE & SKILLS

• Excellent communication and interpersonal skills
• Efficient and accurate word processing skills
• Understanding of clerical processes
• Experience in a clinical setting
• Knowledge of hospital patient administration system
• Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures.
• Knowledge of General Data Protection Regulations and patient confidentiality
• Knowledge of medical terminology

QUALIFICATIONS & TRAINING

• GCSE's English and Maths A-C or equivalent qualification or equivalent work experience
• NVQ 2 in Business Administration or equivalent experience or equivalent work experience.

EXPERIENCE

• Knowledge of Office and Outlook, including Word, Excel and PowerPoint, E-mail and Internet
• Previous experience working within a team
• Healthcare / NHS Trust experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

South Tees Hospitals NHS Foundation Trust